Microsoft Rewards states "Oops! Looks like you are on the go"

I understand your frustration, unfortunately only they have access to the Rewards system, as it is an independent service, so it is recommended that you send another report.

Another option you can try is to use a different network, for example mobile data.

In these threads you can see other users with the same problem

https://answers.microsoft.com/en-us/xbox/forum/...

https://answers.microsoft.com/en-us/xbox/forum/...

In the first one (which is in Spanish), it is mentioned that the main problem was using VPN, but in the second one they never used it.

Remember that this is a public forum and that those of us who participate in it are common players, I am not part of Microsoft support nor can I enter the system, the only thing I can do is provide you with information that might help you.

Regards

My country and region were not showing united kingdom i have changed that, though it concerns me as to why they were blank??

My IP address is UK

I have tried rewards, same on Series X, Laptop and phone "Oops!..."

This has NOT resolved the issue

I am not going to waste my time contacting rewards support since I am still awaiting a response from two months ago!

Hello!

I'm a Independent Advisor. I will be glad to help you.

Check that your region is correctly configured through this web site

https://account.microsoft.com/profile

If everything is in order and your internet provider is giving you an IP address corresponding to your country, you should report the problem to Rewards support through this website

https://rewards.bing.com/support

Best Regards.

On XBOX Series X the Microsoft Rewards app hangs and when it does open minutes later, and you click on the weekly it gives an "oops, looks like something went wrong service unavailable" error with only an exit

I changed my region in ms rewards but it comes oops you are on the go