Microsoft Rewards Quest - Reward Missing

Upon completing the 3 month quest that had to do with the jungle, moon, and desert, I had seen i had a reward earned under redeem for 3 free months of games with gold. There was no indication of an expiration date and I did not have any time to play during
the holidays, so I left it to redeem when I returned to free time. Over the last week i have checked for it several times and it is no longer there, and only an option to purchase 3 months is remaining. Could you please send me a code for my 3 months of xbox
games with gold. If it were auto activated to my account, I would still have it now. Thank you.

PS- I also cannot find any email indicating that the quest was completed and to redeem the reward. This would be an excellent way of letting people know when they have earned something, and even a way to send the code to them upon completion so it cannot
be removed without warning.

:)