Microsoft rewards points not working

JTREADY · Sep 12, 2018

I keep getting this error, when i try to redeem a microsft gift card online.. i have enough points.. i have sent in at least 3 tickets ect its going on 2 weeks and i still cant redeem my points for microsft gift card ...

Error :Your order has been rejected due to Risk please contact support.

:)

JoeKinng1 · Sep 12, 2018

I never receive any Rewards for my purchases on the Microsoft store from my Xbox

I have not been getting my Xbox Live Rewards for the games I have bought from the Microsoft store from my Xbox. The only Rewards I have received is from the survey. I even got 200 Rewards points for the anniversary of being a member of the Xbox live rewards.
But the 200 points was never added. SOMETHING is not working properly. Please fix this problem. I have only bought my games from the Microsoft store When I'm on my Xbox.

x Ceipher x · Sep 12, 2018

Rewards points not working

Hi i am having problems getting my points to go to my account i have 11500 and have had these points on my account for 2 months now and they are not going into my account at the 15th or the 31st it used to work but now i'm getting nothing back from it

Spenserm · Sep 12, 2018

I'm personally having the same issue, so when I try to get the daily offers, it just doesn't award the points to me and won't add onto my streak.

JTREADY · Nov 2, 2018

Yeah im getting all my points , just will not let me use the for microsft gift cards ...

SoullessCodith

I have gotten multiple achievements in games on that list. Then when I check the progress later none of those gaems were on there.

BakyOsijekHr

My advice. If you have any kind of problem just go to the rewards support. The link is on the bottom of the rewards page. You can fill them ticket and they always answer in 24 hours timeframe. And they always solve problem. The best support all around.
They never turned me down.

OakGill

Hello I've read your question, and I believe I understand your position. The Xbox Ambassadors are here to help.

I myself have had the same thing happen with a few other quests in the past. Sometimes, I have had to unhook my power cable to my Xbox for about 10 seconds and then plug it back in. This is called a power cycle, and will send you to the Xbox one green screen,
where a lot of issues can be resolved. If this is not the issue, and does not help, might I suggest going back to the quest page and choosing another game prior to the end of the quest. Also, might I suggest clicking on the claim here for your points portion
of the quest.

DESTROYER#8955

Cool. Thanks for the response!

JTREADY

Yeah im getting all my points , just will not let me use the for microsft gift cards ...

Microsoft rewards points not working