Microsoft Rewards Points not received

On June 1st, I purchased made two purchases of the 5,000 Microsoft Rewards point codes for 250 gems each. Grand total of 10,000 points for 500 gems in the end. It said I would received them within 96 hours, and here it is roughly 430 hours later and I have
yet to receive anything.

Would someone be able to look into this for me?

:)

 

pre-ordered final fantasy XV

pre-ordered final fantasy XV and Not Received any Microsoft Reward Points!!

 

Points redeemed a month ago but haven’t been deposited

I redeemed 750 my vip gems on may 5 for 15000 Microsoft reward points and have not received them in my Microsoft rewards. Will I ever get them?

 

96 hours is how long it would take for them to show as pending on the Rewards site. They would be scheduled to deposit into your account by the end of the month.

 

Thank you for responding. I had been looking for some sort of history of the transaction, but haven't been able to locate anything as the old Rewards pages seem to be locked down. I will wait until July and see what happens

 

Hello Archangel Timmy,

As was stated in the transition FAQ, which is now available at (Microsoft Rewards - FAQs zum Wechsel von Xbox Live Rewards zu Microsoft Rewards):

What about my current Xbox Live Rewards Credits and MyVIP Gems balance?

If you have any pending Rewards Credits in your Xbox Live Rewards account on May 31, 2018, or if you are expecting your MyVIP deposit for purchases made in May, 2018, Xbox Live Rewards will convert them into your local currency and deposit them in your Microsoft
account by June 30, 2018. You will then have 1 year to spend that currency on digital items from the Microsoft Store.

You will be able to see your deposit as currency on the Microsoft Commerce page. We see you received this deposit on the 13th.