Microsoft Rewards point requirement increase eventhough I'm still Level 2.

Discus and support Microsoft Rewards point requirement increase eventhough I'm still Level 2. in XBoX Rewards & Social to solve the problem; Hello, I just tried to claim a $5 xbox gift card through Microsoft Rewards, but the requirement suddenly went up from 3700 points to 4800 points. I... Discussion in 'XBoX Rewards & Social' started by B0FF0, Jun 15, 2018.

  1. B0FF0
    B0FF0 Guest

    Microsoft Rewards point requirement increase eventhough I'm still Level 2.


    Hello,

    I just tried to claim a $5 xbox gift card through Microsoft Rewards, but the requirement suddenly went up from 3700 points to 4800 points. I specifically bought a game to put me over the 3700 point threshold today, and after I bought it, the requirement
    went up to 4800. I'm still Level 2, nothing has changed, just that I spent money. Can this be fixed?

    Also, I couldn't access my VIP gems and don't know if I have anything in there to claim, eventhough it was before the deadline of it closing. Thanks.

    :)
     
    B0FF0, Jun 15, 2018
    #1
  2. AlexKieth53
    AlexKieth53 Guest
    Ambassador Issue

    I'm an ambassador and I just reached level 2 and didn't recieve my microsoft point reward for that level and didn't get my email for it either.
     
    AlexKieth53, Jun 15, 2018
    #2
  3. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest
    Microsoft Rewards only level 1 and I am a VIP star 2, so I should be Level 2 in Microsoft Rewards

    Microsoft Rewards & Xbox Live Rewards are two entirely separate programs with no affiliation with each other.

    Here is a link on how to increase your Microsoft Rewards Level: https://account.microsoft.com/rewards/levels
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jun 15, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Microsoft Rewards point requirement increase eventhough I'm still Level 2.

    For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.

    Since the Xbox Rewards program runs on on the UTC time zone, it's already the 16th so the deadline to redeem gems is already over.
     
    Smwutches, Jun 15, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website. As mentioned, the program is in
    the UTC time zone, so you are no longer able to access Xbox Live Rewards.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Microsoft Rewards point requirement increase eventhough I'm still Level 2.

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website. As mentioned, the program is in
    the UTC time zone, so you are no longer able to access Xbox Live Rewards.
  7. Smwutches Win User

    Microsoft Rewards point requirement increase eventhough I'm still Level 2.

    For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.

    Since the Xbox Rewards program runs on on the UTC time zone, it's already the 16th so the deadline to redeem gems is already over.
  8. DrifterX22 Win User

    microsoft rewards

    About Microsoft Rewards status levels
    Applies to: Microsoft account


    • Microsoft Rewards has two status tiers: Level 1 and Level 2. Earn and keep Level 2 status by reaching 500 Microsoft Rewards points each month - no matter how you earn points, they all count toward your status.

    • Level 2 members can earn five times more points on Bing.com, save up to 10% on rewards from Microsoft products and services, and get access to exclusive offers. Remember to check your Rewards
      page       for current offers.
  9. Murphs-A47006C9-2185 Win User

    At risk level being lowered

    I believe you are confusing the Microsoft Bing Rewards Program and the Xbox Live Rewards Program. The Microsoft Bing Rewards program requires you to have "500 points" per month to maintain level 2. You will have to direct inquiries to their customer service
    team as the Xbox Live Rewards Program (here) does not work with that reward program.
  10. Murphs-A47006C9-2185 Win User

    Microsoft Rewards only level 1 and I am a VIP star 2, so I should be Level 2 in Microsoft Rewards

    Microsoft Rewards & Xbox Live Rewards are two entirely separate programs with no affiliation with each other.

    Here is a link on how to increase your Microsoft Rewards Level: https://account.microsoft.com/rewards/levels
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Microsoft Rewards point requirement increase eventhough I'm still Level 2.

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