Microsoft rewards pending credits

Discus and support Microsoft rewards pending credits in XBoX Rewards & Social to solve the problem; I was expecting a deposit by 30/03/2018 but today 06/04/2018 they are Pending Rewards Credits. fc0729d1-bc95-40f5-9f8b-1703e83c0340 Discussion in 'XBoX Rewards & Social' started by NexuS Destiny, Apr 5, 2018.

  1. Microsoft rewards pending credits


    I was expecting a deposit by 30/03/2018 but today 06/04/2018 they are Pending Rewards Credits.

    :)
     
    NexuS Destiny, Apr 5, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Retrieve points from account

    Hello yurisabreu,

    I can confirm that your account now has properly matching regions for your Rewards and Microsoft Account. We will begin the transfer of your old pending Credits from your previous Rewards Account to your current Rewards Account. You should see the Credits
    pending shortly! Thanks for following up with us.
     
    XBLRewards8, Apr 5, 2018
    #2
  3. Gamers R 1st
    Gamers R 1st Guest
    What's going on ?

    I have recently used 250 VIP gems to get the 5000 rewards credits and they haven't appeared on the pending credits, my reward credits balance nor my Microsoft balance. It's been 2 days and when will I receive my credits?
     
    Gamers R 1st, Apr 5, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Microsoft rewards pending credits

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Apr 6, 2018
    #4
  5. Smwutches Win User

    Need help with Xbox Rewards.

    With the rewards program you can earn rewards credits for completing offers. All offers are listed on the Missions page of the Rewards site. Once you earn credits, they are added as pending to your rewards account. Credits are deposited into your Microsoft
    account as currency by the following 15th or 30th of the month after you have at least 5,000 credits pending. If you have at least 1,000 pending (but less than 5,000) You can request a deposit and the credits will be deposited on the date listed on the site
    at the time that you make the request.
  6. XBLRewards8 Win User

    Where are my rewardpoints

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. In addition, as stated in the transition FAQ, all Credits will be deposited or transferred into Microsoft Rewards Points before
    the end of the program.
  7. XBLRewards8 Win User

    Reward points deposit

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. As stated in the transition FAQ, we will be performing one last deposit before your account is transitioned to Microsoft Rewards.
  8. XBLRewards8 Win User

    MyVIP Award redemption not processing

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Furthermore, Xbox Live and Microsoft Rewards are two completely separate programs, so Xbox Live Reward activity will not show up on Microsoft Rewards and vice versa.
  9. XBLRewards8 Win User

    30,000 Rewards Points Missing

    Hello Heyzues781,

    Credits are not immediately placed into your Microsoft Account on completion of an offer. It takes time to process Credits for deposit. Credits are initially placed as pending in your Rewards Account. These pending, un-deposited Credits can be reviewed from
    your MyStatement on the MyRewards page. I see that both your 15,000 for the Design Labs controller offer and your Rewards Story completion are currently pending in your account.

    These pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
    deposit the following month. Since your Credit events were around the 21st, you should expect to see them deposited as usable currency into your Microsoft Account in the mid-month deposit cycle in January.
Thema:

Microsoft rewards pending credits

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