Microsoft rewards not received?!?!

So recently I’ve seen a promotion on Xbox rewards which I attempted to redeem and the challenge tied to the promotion was that if you were to go out and purchase an Xbox one ex you would receive 50,000 reward points So about a day or two later after seeing
this promotion I went out and purchased an Xbox one ex and when I got home I hooked it up and everything and so I went on to the rewards program to check if the points were credited to my account and unfortunately they weren’t so I was a little upset I’ve
tried contacting Xbox support multiple times Throughout the week and still I’ve been given no solution this problem began last Friday and it is now been at least a week I’m hoping to get a solution soon the account that was supposed to receive the 50,000 points
was So if it’s possible and you can add them after reading this please do so and email me when it’s done I would truly appreciate it because I had plans on using those points to purchase a nice Xbox gift card thank you for your time.

Ps. An active email I have is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** which is Where you can contact me if someone on the support team would like to assist me

:)

 

Haven't received my 50000 points for Upgrading to the Xbox One X.

That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.

 

I Redeemed points for a 1-Month Code for the Xbox Game Pass and did not get the code.

The Xbox Rewards program is not the same as the Microsoft Rewards program. So if you redeemed Microsoft Rewards points for game pass, you would need to continue trying to work with Microsoft Rewards support. Xbox Rewards support will not be able to assist.

 

Hi, you need to contact Microsoft Rewards support, so they can fix this issue for you. https://support.microsoft.com/en-us...n=esmc&wa=wsignin1.0&ccsid=636669164878719202

 

Thank you very much fellow gamer I am indeed grateful that you have pointed me in the right direction