Microsoft Rewards not completing activities

Hello Carter,

Thanks for reaching out to the forums. We understand you are having issue with rewards points showing up. We recommend to wait a little as sometimes they take a bit to show correctly. If they still do not show, you can

submit a rewards request form.

Thanks,

Brad

Hi, I believe the option to redeem the 1 month of Game Pass Ultimate should show up as something you can redeem for 0 points on the

Redeem page for your Microsoft Rewards account once you have successfully completed the activities for Cosmic Rescue.

If it's not showing up there for some reason and you did successfully complete all the missions for this activity, I'd reach out to

Microsoft Rewards' customer support directly. Hope that helps!

Hello OGpapi51,

Only Rewards members are eligible for Rewards. We cannot reward activity done before being a Rewards member, as stated in the FAQ:

I've had an Xbox Live account for years. Can I earn Rewards for transactions made prior to signing up for Xbox Live Rewards?



You can only earn Rewards once you're an Xbox Live Rewards member. Once your membership is complete, we'll begin tracking your activity and rewarding you for things like completing missions, earning MyVIP Gems, or working towards your MyVIP Star Rank
by making qualifying digital purchases in the Microsoft Store. For full details on the Rewards available, please see the Terms and Conditions.

Hello nicolau44,

After investigating, your friend is a US Rewards member who has done the activity in the Brazilian region. Since we can only Reward activity done in your Rewards region, they did not complete the referral with their download.

As stated in the Microsoft Rewards app, it can take up to 48 hours for an activity to be marked as 'completed'. If it does not update after 48 hours & you have definitely met the requirements of the task, reach out to Microsoft Rewards support.