Microsoft Rewards isn't giving me my points

I had bought an Xbox One X on the releasing date for it. I wasn't until yesterday that I was informed that there was a. Rewards system. The rewards system grants 50000 points to whoever buys an Xbox One X. Since I bought the Xbox One X prior to the acknowledgement
of the rewards system, I think that I should still be eligible for the 50000 rewards points.

:)

 

Xbox Live Rewards Not Giving Points?

I got 240 microsoft points from xbox live rewards. And there not giving me my points. It's been a month now. Anyone have any advice?

 

Need help

I have the Xbox one x and in Microsoft rewards it’s not giving me the points it’s supposed to for getting this

 

For help with the Microsoft Rewards program, you'll need to contact their customer
support.

 

You're not eligible, you bought it before the rewards came out. And had to buy it through microsoft.com