Microsoft rewards app not working properly

Nope. You can try contact Rewards support via the contact link at the bottom of the Rewards site to see if they have any further information.

It's under maintenance so once they finish that, they'll fix it.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work you can also try reaching out to the Microsoft Rewards team that way they can check this for you to ensure that you can continue your weekly streak. Kindly visit this link and click on "Get Help":

https://support.xbox.com/en-US/help/account-pro...

Hi, will this work in pretoria South Africa and the microsoft rewards app wont update and it isnt on the microsoft store for me

Thank you for the additional details.

Are you currently in a location where Microsoft Rewards and Xbox Game Pass are supported?

If so, try to connect to a different network connection if it would fix the issue. You could use your mobile data hotspot.

We could also try to change your DNS:

Press the Menu button on your controller and choose Settings. Select Network > Advanced settings.

Select DNS settings. Choose Manual.

Now enter 8.8.8.8 as Primary DNS and 8.8.4.4 as Secondary DNS.

After entering the DNS server addresses, press the B button on your controller to save changes. If everything is in order you’ll see It’s all good message.

Restart your console then check the app again.