Microsoft rewards app doesn't track game pass games

Discus and support Microsoft rewards app doesn't track game pass games in XBoX Games and Apps to solve the problem; I have noticed that since yesterday daily Game Pass Game challenge is not tracked by the Microsoft Rewards app. I tried playing games both in the cloud... Discussion in 'XBoX Games and Apps' started by joseph1h, Aug 13, 2021.

  1. joseph1h
    joseph1h Guest

    Microsoft rewards app doesn't track game pass games


    I have noticed that since yesterday daily Game Pass Game challenge is not tracked by the Microsoft Rewards app. I tried playing games both in the cloud and on Xbox. The app still does not show any progress. Other challenges seem to work fine. Is there any way to fix it?

    :)
     
    joseph1h, Aug 13, 2021
    #1
  2. XBF Mohammed C Win User

    Microsoft rewards app doesn't track game pass games

    It's a known issue that they are working on.

    You can check it out here: https://twitter.com/XboxSupport/status/1425514339415384071
  3. Francia J. Win User

    Microsoft rewards app doesn't track game pass games

    Hi Joseph1h, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    As of the moment, there is an ongoing service alert which is why you're experiencing the said issue. Don't worry because there is no problem with your account and this is already being worked on.

    For more information and for you to track down the outage please check this link: https://support.xbox.com/xbox-live-status

    [​IMG]
  4. XBF Crystal P Win User

    Problemas com as missões do Microsoft Rewards referentes ao Game Pass! [Translation - Problems with Microsoft Rewards missions for Game Pass!]

    Hi there FelipeMZORD,

    Thanks for reaching out here in Xbox Forums. I understand you are currently experiencing an issue with the

    Microsoft Rewards app
    .

    In reference to the
    Game Pass Quest Rewards
    ,

    • Open the Microsoft Rewards app to see your progress. Your Xbox Game Pass quest will have a green check mark when complete.
    • Don’t worry! Microsoft is tracking the Quest activities and will reward users appropriately if all Quests are completed.

    If the problem persists after your troubleshooting, I recommend to
    Report this app to Microsoft
    for the potential bug.

    Hope this helps.
  5. Flymonkey102 Win User

    Microsoft Rewards Achievement isn’t ticking off

    Sometimes it does take a it for all services to update. If it doesn't work tomorrow try a reset of the Rewards app and if that doesn't work you can make a Microsoft Rewards support ticket but usually tracking is a bit delayed.
  6. PalmettoBling Win User

    Why was the Microsoft Rewards quests changed on Xbox?

    I just verified via the Game Pass app on Android. It does NOT include the Metro series quests via that app, so will not be required to complete Game Pass quest master quest.

    Sometimes they add promotional reward quests, and the Rewards dashboard lumps all the quests together, and doesn't seperate the Game Pass specifics. You shouldn't need to purchase that game to complete the Game Pass quests. You can check your progress
    with the Game Pass app available on iOS or Android.
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Microsoft rewards app doesn't track game pass games

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