Microsoft Rewards app constantly crashes

only website, on my Android the Xbox app is constantly crashing (not usable).

I bought an Xbox One S a fallout four seems to crash in the Boston areas but it plays fine in the other areas that you playing until the FreezeFrame is constantly keep crashing I’ve put it down to 780p and put it on an external hard drive and still constantly crashing Microsoft can fix this soon

Me and my friend have the same problem. Trying to start a chat and then playing in a game, the app crash constantly.

PLease solve and fast! Was using that app as a chat service.

Hi,

There are several possible reasons as to why you're encountering performance and stability issues with the Xbox app on Windows 10. Here's a list of the common factors:

• Corrupted app data
• Software conflicts
• An outdated version of the Xbox app
• A corrupted user data

Here are the troubleshooting solutions that you may perform to resolve this concern:

Solution 1: Run the Windows apps troubleshooter

This can help resolve issues with built-in Windows 10 apps. Click this
link to run this troubleshooter.

Solution 2: Update your device

Keeping your device up-to-date can help resolve common issues with built-in Windows 10 apps. Click this

link and follow the steps on how to get software and driver updates for Windows 10.

Solution 3: Perform a clean boot

Refer to this
link for the steps on how to perform a clean boot. This can help resolve software conflicts that occur when running a program on Windows 10.

Solution 4: Reset the Xbox app

Resetting the Xbox app from the Settings menu can help resolve corrupted app. Here are the steps:

1. Press Windows + X keys.
2. Select System.
3. Select Apps & features.
4. Find the app then click Advanced options.
5. Click Reset.
6. Click Reset again to confirm.
7. Restart your device so that the changes will take effect. Launch the app and check if the same issue occurs.

Let us know how it goes after performing the aforementioned solutions.

Hi there Mich,



Thanks for reaching out! I'm sorry to hear about the issue with Jigsaw crashing.



I recommend trying the
Windows Update Troubleshooter.
According to our Microsoft Casual Games FAQ,
Many issues can be solved by using this helpful tool.

Hope this helps and let us know the results!