Microsoft Return Center Contact Info?

Jubdiel Martinez · Oct 5, 2023

My Xbox Elite Series 2 Controller was giving me mayor issues and I had it sent for repairs through warranty. Once it was repaired it should've been sent back to me, But once it reached near where I live, UPS flagged it for having an incorrect address. They sent it back to the shipper, but hasn't reached them according to their page. However some time has passed and I got no new updates on my package. I went through their support to see where my package is but they seem to be also clueless. So to fill for a refund for my lost package, I need to get in contact with the shipper. The shipper who I would imagine being the Microsoft Return Center in El Paso, Texas. But when I try to find any info on the Return Center, I end up in a dead end. I checked and browsed through many Microsoft Support pages, but none of them fit what I need. If I can get any information or anyone who could get me in contact with the people in the Microsoft Return Center, I'd appreciate it.

:)

Jubdiel Martinez

Hi, yeah I'm attempting to get in contact now with them to see if they can help. However, I'm still trying to see if there are any other options I can try out in the meantime.

The_Last_DJ

Personally, I think in a lot of cases, the repair centres to companies don't have direct contact.

The_Last_DJ

Hello Jubdiel M! I'm Kris and I'd be happy to help you with your question.

Have you tried using Support https://support.xbox.com/contact-us and going to hardware and network -> warranty, service and repair?

The_Last_DJ

I've been looking around and haven't found any direct contact for the MS return centre.

Jubdiel Martinez

You'd think something like this would be pretty easy to get in contact with. But it's like this place doesn't even exist

Microsoft Return Center Contact Info?