Microsoft Removing Purchased games from Store

IoN Leviathan · Apr 4, 2021

I have noticed microsoft is removing certain base games from the store, like Black Ops 3, and instead only selling it digitally as the bundles. I had previously purchased black ops 3 but had to delete it for space. Now i cannot play the game i have purchased.

is anyone else having this issue and on what games? Are those games still sold in more expensive bundles?

microsoft removing or adding games to its online store should have no affect on the games i have already purchased. If there is an issue with tith the game licensning like i was told by an agent on the phone, thats microsofts problem. I already bought the game, its mine. I own it. The median it exists on doesnt matter. Thats my property.

i feel as though microsoft has done this as a way to force people to buy it again. I belive it was done maliciously with the intent we wouldnt notice. I belive it is wrong, and it is theft. I have seen other posts where people have discussed losing money to microsoft and theyve locked the posts.

i assure, any microsoft team member reading this, i just want to play my games with my girlfriend. I am jot threatening a lawsuit. I am offering civil discussion. Call it a parlay.

i expect a response.

lock or remove my post and ill just take it elsewere.

:)

ngocphi

No you don't seem to.understand how stores work

When a publisher asks certain things bw removed the seller must remove it

In your case e activusion and are you really that surprised with Activision remember they were responsible for the Mr white Diablo 3 ban wave fiasco and real money auction house that was shut down a couple months after

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Anyone who purchased the content before it was removed from the store will be able to install it again. You need to log the account that purchased the game into the Microsoft Store app on your Windows.

Open the Microsoft Store app, log in with the account that purchased the game in the upper right corner, search for the game and install it.

andersonpassos

as a player i can only inform you, and unfortunately microsoft removes the game from the store in territories where they cannot sell it, for example in my region it is evaluated for purchase for the xbox 360. when removed there is nothing to be done, it is the microsoft that removes.

XBF Leo G

Hello The Sandman101,

Thank you for posting on the Xbox forums. We understand it can be frustrating with content gets removed from the Microsoft Store. The WWE 2K14 Season Pass is not available for purchase unless you purchased the content before it was removed from the
Microsoft Store, or you redeem a prepaid code for it. However, we will look further into the reason why any content is removed from the Microsoft Store. We will be providing you with updates as soon as we get any information. We hope this helps!

Alvaro A-

Hi Nah,

Thank you for posting in Microsoft Xbox Community. I understand that you're trying to locate the games that you purchase on your account. Did you purchased it through Microsoft store? If yes, do you still have the email receipt?

Games that are purchased from Microsoft store are bound to an account, there's no way to remove it, even intentionally. Kindly make sure that you are logged in using the same Microsoft account where you purchased the game. If you purchased it from Microsoft store, you may check it by going to https://account.microsoft.com/billing/orders

Select "All Available" from the "Ordered Within" drop down menu.

Regards,

Alvaro

Microsoft Removing Purchased games from Store