microsoft refunding minecraft pc launcher for some reason when ending different subscription

Discus and support microsoft refunding minecraft pc launcher for some reason when ending different subscription in XBoX Games and Apps to solve the problem; basically i bought the pc java version of minecraft and i bought the xbox pc game pass about a week ago and cancelled it the next day because i was... Discussion in 'XBoX Games and Apps' started by MasonCross, Nov 26, 2021.

  1. MasonCross
    MasonCross Guest

    microsoft refunding minecraft pc launcher for some reason when ending different subscription


    basically i bought the pc java version of minecraft and i bought the xbox pc game pass about a week ago and cancelled it the next day because i was trying to play ark but found out i need to get something else but when i cancelled the xbox game pass subscription it had cancelled my minecraft thing for some reason it says i got a refund when i try to redownload it but i got rid of the card details so i never got it so now im here with no money back or the game to play

    :)
     
    MasonCross, Nov 26, 2021
    #1
  2. Kathy A. Win User

    microsoft refunding minecraft pc launcher for some reason when ending different subscription

    Hi MasonCross,

    Hope you are doing fine.

    We would like to follow up your concern.

    Kindly let us know if you still have issue by posting a reply.



    Kind regards,

  3. Kathy A. Win User

    microsoft refunding minecraft pc launcher for some reason when ending different subscription

    Hi MasonCross,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you are attempting to play Minecraft Java Edition on your PC and are unable to do so due to the cancellation of your account's Xbox Game Pass for PC subscription. Let us check on this together so you will get back to gaming.

    May we ask if the game is still visible on your purchases here in this page: Microsoft account | Order history?

    If yes, you should be able to play Minecraft Java Edition paired with the Minecraft Launcher on Microsoft Store.


    [​IMG]


    However, if you face issues doing so, please try the suggested troubleshooting below.

    Suggested Troubleshooting:

    Keep your Windows and Xbox apps updated.

    Make sure you know your Xbox account's password. Kindly sign out and sign back into your account on Microsoft Store and Xbox apps.

    Restart device.

    Turn off or disable all antivirus, antimalware, VPN, firewall and PC Optimizer.

    Uninstall and reinstall Minecraft Launcher.

    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Abdel Rahman Hisham Win User

    I'm unable to install Minecraft Launcher from Microsoft Store.

    Also, there is another problem.

    Sometimes, when I try to install Minecraft Launcher from Microsoft Store, and then ( the problem happens ), it causes problems too when I try to download other apps, they get the same problem ( Loading then Ending with a problem " Try again Later, Something happened on our end ". That happened with me twice, but I did reset to Microsoft Store and then it got fixed ( except the Minecraft Launcher ). Yesterday, while I was trying to install the game without having the other Minecraft Launchers, Minecraft Launcher's problem wasn't solved and also, and then when I tried to download some other app, the problem of the slow download was back again, then when I tried to do reset Microsoft Store for another time, it wasn't fixing anything.

    Is there any way to fix that Minecraft Launcher's problem? I think it's influencing badly on other apps.
  5. roann_125 Win User

    Minecraft for Windows 10 edition opens as a demo, although it was purchased

    No, for some reason Minecraft.net does not show the purchased Minecraft Bedrock Windows 10 Edition. I did not run minecraft through the launcher, I downloaded it from the Microsoft store and just opened it without using the launcher.
  6. Jhonkito Win User

    Minecraft realms (Java Edition) charged me but subscription is showing as not renewed?

    Hi AmberKing113, my name is Jhon, and will be a pleasure help you

    Check Subscription Status:

    Microsoft Account: Log in to your Microsoft account and go to Services & subscriptions. Verify if your Realms subscription is listed there and its status (active, expired, canceled).

    Minecraft Launcher: Open the launcher and go to Realms. Click on your Realm and check its status and renewal date

    Retry Subscription: In some cases, retrying the subscription process can resolve glitches.

    Log Out and In: Sign out of your Microsoft account in both the Minecraft Launcher and your browser, then sign back in.

    Clear Cache: Clear the cache of your Minecraft Launcher and browser to remove any potential conflicts.

    Let me know if this helps or not to provide another solutions to your problem. Best regards Jhon.
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microsoft refunding minecraft pc launcher for some reason when ending different subscription

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