Microsoft puzzles keep freezing up

Discus and support Microsoft puzzles keep freezing up in XBoX Games and Apps to solve the problem; Microsoft puzzles needs multiple clicks to get it to open. Then, after choosing a puzzle, it freezes up and I can't play it. This has been happening... Discussion in 'XBoX Games and Apps' started by LackedArrow7631, Mar 12, 2018.

  1. LackedArrow7631
    LackedArrow7631 Guest

    Microsoft puzzles keep freezing up


    Microsoft puzzles needs multiple clicks to get it to open.

    Then, after choosing a puzzle, it freezes up and I can't play it. This has been happening since last week.

    :)
     
    LackedArrow7631, Mar 12, 2018
    #1
  2. FellowSky362758
    FellowSky362758 Guest
    Freezing

    Jigsaw puzzles keep freezing up & cannot download any new puzzles! Please help!
     
    FellowSky362758, Mar 12, 2018
    #2
  3. FreckledFrog692
    FreckledFrog692 Guest
    freezing up

    WHY does the puzzles keep freezing up. VERY frustrating to try to do a puzzle. Is there any way to fix it?
     
    FreckledFrog692, Mar 12, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Microsoft puzzles keep freezing up

    Heya!

    Let's reset the app and see if that solves the problem!

    The steps for that process are as follows:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more

    Let us know how that goes and if you run into the same issue can you possibly share a video of what you are seeing?
     
    Mister Getafix, Mar 13, 2018
    #4
  5. Mister Getafix Win User

    Microsoft puzzles keep freezing up

    Heya!

    Let's reset the app and see if that solves the problem!

    The steps for that process are as follows:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more

    Let us know how that goes and if you run into the same issue can you possibly share a video of what you are seeing?
  6. HereBeast349980 Win User

    puzzle keeps freezing

    I just wanted to add to my previous post. The operating system of my pc is windows 8.1
  7. Groffeaston Win User

    Glitchy mouse issues

    I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
    after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
    up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

    Hopefully Microsoft will address/fix these "issues"/"bugs"!
  8. Seaelf22 Win User

    Freezing Ads

    I'm having the same problem. It is about time to FIX it! If this keeps up, I will NOT pay to get rid of the ads, I will quit first!

    STOP FREEZING/SLOWING DOWN PUZZLE SOLVING!
  9. OK Fowl Win User

    Puzzle game keep freezing!!!

Thema:

Microsoft puzzles keep freezing up

Loading...

  1. Microsoft puzzles keep freezing up - Similar Threads - Microsoft puzzles keep

  2. Randomly locked out of my Microsoft account I need help

    in XboX Insiders
    Randomly locked out of my Microsoft account I need help: So I woke up this morning and tried to go on the xbox app once I opened it,it said account has been locked due to multiple violations of our guildlines but I haven't done anything so I clicked...

  3. Really?!? The March 9 Microsoft Ultimate word Games Crossword Mystery Clue puzzle...12...

    in XBoX Games and Apps
    Really?!? The March 9 Microsoft Ultimate word Games Crossword Mystery Clue puzzle...12...: Really?!? The March 9 Microsoft Ultimate word Games Crossword Mystery Clue puzzle...12 letter word with only 4 letters provided after finishing the puzzle? Unbelievable! And the clue "TV Time"...a...

  4. Microsoft Jigsaw puzzles no longer available offline

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles no longer available offline: I have lots of jigsaw puzzles in Microsoft Jigsaw, which I've downloaded with gold earned, and most are now no longer available offline. If I'm on the internet, the puzzles are still there....

  5. How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...

    in XBoX Games and Apps
    How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...: When I had to de-install and re-install Microsoft Jigsaw the Settings do not allow for turning off the volume on the music that plays after the puzzle is completed. The button at the bottom which...

  6. Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?

    in XBoX Games and Apps
    Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?: Microsoft Jigsaw achievements for Jam King and Hungry for Puzzles won't pop even though I completed the achievements. Jam King - I have completed both packs (42 out of 42) but the tracker says I...

  7. Resetting a specific puzzle with a glitched cloud save for Microsoft Jigsaw, without losing...

    in XBoX Games and Apps
    Resetting a specific puzzle with a glitched cloud save for Microsoft Jigsaw, without losing...: I've asked this a couple of times and each time it's like a bot is answering. If you're going to offer advice, please read this properly and actually answer what I'm asking about - rather than...

  8. How do I let Microsoft know that one of their Sudoku puzzles is unwinnable?

    in XBoX Games and Apps
    How do I let Microsoft know that one of their Sudoku puzzles is unwinnable?: I will see if I can attach the related screen shot for reference, but I was playing the game on Grandmaster level for a normal puzzle and not in the daily challenge. I got to the end and I...

  9. Microsoft jigsaw puzzle goes into a loop on startup

    in XBoX on Windows
    Microsoft jigsaw puzzle goes into a loop on startup: When I startup jigsaw puzzle each time, it is suppose to do an advertisment first before bringing up my puzzle. Every single time in the past week, the puzzle goes into a loop where the "dot...

  10. microsoft jigsaw puzzles will not load, what can I do?

    in XBoX Games and Apps
    microsoft jigsaw puzzles will not load, what can I do?: Trying to load Microsoft Jigsaw, the software takes several minutes to load. Eventually the software will load, but individual puzzles will not load. I uninstalled the software and reinstalled it,...