Microsoft Payment/Taxes confusion

Discus and support Microsoft Payment/Taxes confusion in XBoX Games and Apps to solve the problem; Soo i have recently bought a $60 gift card and i now have $63 in my balance, and i tried to buy microsoft Flight sim 2020 standard edition which was... Discussion in 'XBoX Games and Apps' started by CodexSaurus, Aug 17, 2020.

  1. CodexSaurus
    CodexSaurus Guest

    Microsoft Payment/Taxes confusion


    Soo i have recently bought a $60 gift card and i now have $63 in my balance, and i tried to buy microsoft Flight sim 2020 standard edition which was stil in pre-order (for now) and it only costs around $59 which is basically $60, and i tried to pay it
    with my wallet balance but it said "how do you want to pay the rest" which i clearly had more than $60. Can someone in the microsoft team help me out please, i would like to play it as soon as possible!, thanks!

    :)
     
    CodexSaurus, Aug 17, 2020
    #1
    1 person likes this.
  2. CodexSaurus Win User

    Microsoft Payment/Taxes confusion

    ahh yes, indeed, ive just added another $5 to my balance and i can now buy the game, thank you
  3. [Farscape] Win User

    Microsoft Payment/Taxes confusion

    does that price include the taxes for your location as sometimes thay are added on top of the price of the game.
  4. orlando2923 Win User

    they arnt free there is tax involved

    you must select the points option of payment, it will direct you to the credit card payment option when you select the desired game of download which is why you see that tax implied. You don't have to pay taxes. It was confusing at first thinking I had to
    pay taxes even purchased a points card but as I learn when you go to the points payment option it will let you download it for absolutely free. Atleast that was the situation for me, hope this has helped
  5. XBF Erick C Win User

    Purchase problems despite sufficient credit on my Microsoft account

    Hey there Jan,

    Sorry to hear you are running into these problems. Just to clarify, When you are submitting the payment does it allow you to use the Microsoft credit and is having you add a second payment due to insufficient Microsoft currency? or is it not giving you the
    option to use the Microsoft currency at all? It is possible it is not including any Taxes that are being charged (if taxes are applicable in your location)

    Let us know.
  6. HassanB Win User

    Trying to by Call of Duty: Ghosts from the Marketplace, not giving option to use money in account.

    This is by design. You will need to start the transaction with a payment method (credit/debit card), and then you'll be prompted if you'd like to use your remaining Microsoft Account balance.

    It will empty your Microsoft Account and charge the remaining amount for the game + tax (if their's tax in your country/region) and start downloading the game.
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Microsoft Payment/Taxes confusion

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