Microsoft order still pending after a day?

It's the weekend and a holiday so it's not likely to do anything until Monday at the earliest.

Hi there,

I recently had similar issues, with a play and charge kit. If you are anxious about your order, I would contact someone from Support, via the chat function and ask them to cancel the order. I did so with my kit, and instead got one the next day via Amazon.
This was after waiting 17 days, via the Microsoft Store with no movement in status.

I assume that Microsoft opened up availability for items, without considering that they don't actually have stock to cover, worldwide. This forces more pressure on China's manufacturing processes, hence the order sits on pending.

Hope this helps,

L

Payment should be taken within 10 days of release, so it's not always exactly 10 days from release. It can be taken at any time between now and the release.

Hi OpTae !

Remember that sometimes products are on demand or delayed due this times, if you ordered your xbox on the microsoft store you can check this thread:

https://support.microsoft.com/en-us/help/4026719/microsoft-store-track-your-order

Hope this helps !

Ok thanks I will just keep the money in my account

Many thanks again