Microsoft One Gift Card Redeemed Without Using ?

Hello,

Hope I'm in the right place. Bought a Microsoft Gift Card for my son via CDKeys, he said he tried to use it and code was redeemed. I've checked his Store account, nothing showing. Is there a way I can trace if the code has been used
and if so where and even on what ? Thank you

:)

 

Buying games with Gift cards

Hi, I'm trying to buy a game using the gift cards that I've redeemed, but I only see my credit card option under payment. How to I purchase games with the money (redeemed from gift cards) in my microsoft account?

 

m *Gift card resgatado em região diferente da conta microsoft .

Gift card resgatado em região diferente da conta microsoft .

[Mod Translation]

Gift card redeemed in different region of the microsoft account.

 

For this you would need to contact support and they can help you. (800) 469-9269 if you're in the US/Canada or
Contact Us | Xbox Support

 

Thank you, I've now been advised by CDKeys the date of the redemption, they said "MS Support or Xbox Support can see it in their system with the gamertag and the code redeemed" , is this correct ?

 

All sorted now thanks to excellent Microsoft Support !