Microsoft movies and tv app bug??

Discus and support Microsoft movies and tv app bug?? in XBoX Games and Apps to solve the problem; I am trying to watch a movie i purchased some time ago on my 360 but it's not showing up. In fact about 70% of my purchased videos are missing. Ive... Discussion in 'XBoX Games and Apps' started by Treydon, Nov 5, 2015.

  1. Treydon
    Treydon Guest

    Microsoft movies and tv app bug??


    I am trying to watch a movie i purchased some time ago on my 360 but it's not showing up. In fact about 70% of my purchased videos are missing. Ive done everything i can think of to try and make them show up, redownloading profile, clearing cache, deleting
    and reinstalling app etc, and nothing seems to work. I am not trying to download the video again, simply stream it. But i am not given the option to do so. Anyone have any ideas as to why i am suddenly missing a few hundred dollars worth of shows and movies??

    :)
     
    Treydon, Nov 5, 2015
    #1
  2. Komrade Foxy
    Komrade Foxy Guest
    Microsoft Movies and TV app freezing

    Is anyone else having the same issue as I am? All morning, the Microsoft Movies and TV app freezes my entire console when I click on a TV show and click on Go To Series. I have had this happen to me before, but it was not an all day issue. I've called tech
    support and all of the options they gave me did not fix the problem. Is it me or Xbox live?
     
    Komrade Foxy, Nov 5, 2015
    #2
  3. RocCity585KuSh
    RocCity585KuSh Guest
    Xbox rewards problems

    im not receiving my xbox rewards credits for my purchases of movies on the microsoft movies and tv app or my 2 percent cash back
     
    RocCity585KuSh, Nov 5, 2015
    #3
  4. AndersKlemets Win User

    Cast to Xbox one not working

    Pressing the "B" button on the game pad causes the Movies & TV app to remove the "connecting" screen, and the video then becomes visible.

    The bug does not seem to happen if the Movies & TV app is already running before you start casting. So, as another work-around you can start the Movies & TV app on the Xbox One first.
  5. XBF Houmaidi O Win User

    Years ago you could log in online to watch movies you purchased. Now with movies anywhere that’s seems to be a solution but it’s also a problem. Why can’t I watch my purchases?

    Digital movies purchased form the Microsoft store are only streamed to your console, there is no download option so you require a connection to view them.

    On a Windows 10 PC you can use the Movies and TV app to download them for offline viewing.

    For more information, see Microsoft Store: Movies & TV and Movies Anywhere.
  6. XBF Brad A Win User

    film e serie tv su xbox[Translation-movies and TV series on xbox]

    Hello Albyyy,

    Thanks for coming to the forums. Here is a
    page     about Movies and TV. To answer your questions:

    1. Any movie you purchase or is available through the app.
    2. No you only need the Microsoft account and the app.
    3. You will be able to watch what is currently running on the Movies & TV app.
    Hope this helps.

    Brad
  7. XBF Chris J Win User

    Microsoft Movies & TV App

    Hello UnderlaidNut,

    Thank you for posting here on the Xbox forums. We understand that you are having issues With watching/downloading a certain movie on your Xbox 360. If you haven't already, we recommend performing the troubleshooting steps on this support article: Troubleshoot
    Movies & TV on Xbox 360
  8. Robby Sayles Win User

    Microsoft Movies & TV App

    Did you reach out to support?
Thema:

Microsoft movies and tv app bug??

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