Microsoft / Minecraft Account Stolen

Hello jp_12345,

Greetings!



Thank you for posting in Microsoft Community.



It appears that your account to play Minecraft was hacked and already gone through the process of account recovery and was unsuccessful. Let us see on what we can do to help address your concern.

We understand how much time and effort you have invested just to recover your account and got failed. The account recovery process is designed to help verify ownership of the account and until you can prove ownership of the account through the questions provided, the account can be recovered. Just to set your proper expectation that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. This would mean that support from community forum and customer support can't do more than you can do for yourself with the account recovery form. We do not have the ability to send password reset links or provide other ways to access or change account details.

We recommend that you try filling out the account recovery form again. You can do this up to twice a day. Do this if you find more information or remember something else about your account that will help. You will be asked to provide account information such as date of birth, services you have taken advantage of with Microsoft, recent emails you have sent to your recipients, and also the subject of the email, etc.



You can go over with the tips on how to recover the account successfully provided in the link below:

• Help with the Microsoft account recovery form - Microsoft Support
  

Sincerely,

My account in minecraft got stolen was migrated on this account they ve changed the email adress on my minecraft acount that was migrated on this **** **** platform.

Hi Lucas,

So the email that used to be used to log into minecraft has a microsoft account. When I log in to the microsoft account specifically, I'm not sure if the account has been migrated. Like I said, I can't figure out how to log into an account to download minecraft.

Honestly, maybe the account was migrated but to a stolen microsoft account? If that was the case, how would I get my game back?

Only my Minecraft account was stolen and it is linked to Microsoft and I think the thief changed my Minecraft account email to his e-mail and I can't login to my account or play I want a solution before the thief sells my account to someone else and I hope you can return it to me

you are responsible for securing your account at all times, and the best advice I can give you is stay away from mod sites.

Peoples Microsoft accounts get stolen all the time trying to modify Minecraft.