Microsoft Minecraft account profile has disappear

Discus and support Microsoft Minecraft account profile has disappear in XBoX Accessibility to solve the problem; Recently something happened to my Minecraft -- the Launcher only says 'Player' instead of my profile name even though I'm signed into my Microsoft... Discussion in 'XBoX Accessibility' started by Wil Dvorak, Nov 10, 2022.

  1. Wil Dvorak
    Wil Dvorak Guest

    Microsoft Minecraft account profile has disappear


    Recently something happened to my Minecraft -- the Launcher only says 'Player' instead of my profile name even though I'm signed into my Microsoft account, and when I look at my Microsoft Minecraft account online (

    https://www.minecraft.net/en-us/msaprofile/mygames , click on My Game, under Minecraft: Java Edition click on Profile Name), I get redirected to Redeem / Set up your Profile page. How do I associate my Profile name back to my Microsoft/Minecraft account?

    :)
     
    Wil Dvorak, Nov 10, 2022
    #1
  2. Wil Dvorak Win User

    Microsoft Minecraft account profile has disappear

    I migrated my Mojang account back when Microsoft first required that we do so. (May/June?) I do not have the original PIN email, because I didn't think I would need it. I've been using Minecraft since migrating, and the behavior I'm describing happened recently. (November 7th or 8th?)

    I've tried resetting my Minecraft install (from System > Apps control panel) along with XBox app, and Microsoft Store. Along with un-/re-installing Minecraft (and Launcher). I would say the problem is not with the MInecraft Launcher but with my Microsoft Minecraft account -- my Minecraft Profile name has disappeared from my account.
  3. Georges C. Win User

    Microsoft Minecraft account profile has disappear

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Wii, you've migrated your Minecraft account to Microsoft, if yes there may have been a problem at the time of the migration, so the ideal is to contact Mojang support so they can help you.

    https://help.minecraft.net/hc/en-us/requests/ne...
  4. Georges C. Win User

    Microsoft Minecraft account profile has disappear

    Hello again, this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account to know exactly what happened to Minecraft in your account or at the time of Migration.
  5. Daniel Gill_354 Win User

    Microsoft account with access to Minecraft has disappeared

    Hi Ulora, my name is Daniel. I am an independent advisor who is willing to help you.

    For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

    I'm sorry to hear that when you log in to your Minecraft account it says that the Microsoft account does not exist, are you sure you have migrated the account correctly, do you have any email or proof that you did it correctly? Since when have you not logged in, 1 year?

    There is an account recovery form but if it has been a year since you logged in (it is unknown since when you no longer have access to your account) so you may not be able to submit this form anyway I will leave you the link to below so you can at least try it.

    Form: https://account.live.com/acsr

    From what I understand, support cannot help you in this type of case to recover accounts, however you can contact them to obtain a little more information.

    Support: https://support.xbox.com/contact-us/

    Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

    I hope you understand, if you have any other questions let me know. I wish you good luck.

    Best regards,
    Daniel.
  6. Duck4Cover Win User

    How do I change the Mojang account email to match the one from Microsoft.

    Greetings.

    My original question was about getting a Minecraft name change, there is no option for that in the Minecraft Launcher, nor in the Microsoft Store, or Microsoft Profile.

    How do I get to my Mojang account so I can make a name change? The problem I'm facing is stated in my first message. I cannot find any email where I can connect to my Mojang account. It's like it disappeared. Or got deleted, somehow.

    Cheers.
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Microsoft Minecraft account profile has disappear

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