Microsoft Mahjong not recognizing my 1 year upgrade.

Discus and support Microsoft Mahjong not recognizing my 1 year upgrade. in XBoX Games and Apps to solve the problem; In February, 2016, I purchased Microsoft Mahjong upgrade for 1 year. I had to reinstall Microsoft Solitaire collection and now Mahjong is no longer... Discussion in 'XBoX Games and Apps' started by kbranca, Oct 14, 2016.

  1. kbranca
    kbranca Guest

    Microsoft Mahjong not recognizing my 1 year upgrade.


    In February, 2016, I purchased Microsoft Mahjong upgrade for 1 year. I had to reinstall Microsoft Solitaire collection and now Mahjong is no longer recognizing the premium upgrade so I am getting the advertisements. How do I get it to recognize the premium
    upgrade. The login is correct.

    :)
     
    kbranca, Oct 14, 2016
    #1
  2. OK Fowl
    OK Fowl Guest
    OK Fowl, Oct 14, 2016
    #2
  3. CleverElk35
    CleverElk35 Guest
    Microsoft Jigsaw not recognizing my Premium upgrade

    I have paid for a years Premium upgrade and it is not showing up on my game. Keeps wanting me to pay more money. I have contacted and worked with your techs to get it to recognize that I have paid but it only lets me play a few times and it goes back to
    wanting me to upgrade. I tried logging out and logging back in 3 times and it still is not working. Please do something! Jigsaw is my favorite game and I do not like to play with a partial screen and commercials.
     
    CleverElk35, Oct 14, 2016
    #3
  4. stevenwinter Win User

    Sing in problems since latest update

    My problems started with a windows update, not an upgrade. I have all the Mahjong updates, also.
  5. ViktorKlimov Win User

    Why can't I upgrade to Mahjong Premium?

    I`m from Russia! But I can`t upgrade to Mahjong and Solitaire Collection Premium Edition! Why? Please, help me. I`v played these games for full year already almost every day!!!!!!!!
  6. SecondStew7150 Win User

    Game stopped working!!

    My Password, all of a sudden, is not being accepted!!!!! WHY??? I've been playing Microsoft Mahjong for several years or more. Now, cannot sign in!!! WHY?
  7. bleeman Win User

    issues with my premium subscription

    My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
    subscription is good through October 2016. Thanks!
  8. ViktorKlimov Win User

    Why can't I upgrade to Mahjong Premium?

    I`m from Russia! But I can`t upgrade to Mahjong and Solitaire Collection Premium Edition! Why? Please, help me. I`v played these games for full year already almost every day!!!!!!!!
    I don`t know about my quote...!!!
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Microsoft Mahjong not recognizing my 1 year upgrade.

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