Microsoft Mahjong is currently not available in your account. Here’s the error code, in case ...

Microsoft game apps (Mahjongg Premium and Magic Jigsaw) that I have paid for gives this error message when I try to login. Microsoft Mahjong is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001. I have installed
and uninstalled the app numerous times. What should I try - forget using the contact us. How can you question an AI recording? Note I play this on my PC don't have an Xbox but it signs in to Xbox account to keep track of play.

:)

 

error message for microsoft jigsaw

Hi

Im gettng an error message for microsoft jigsaw

"Microsoft Jigsaw is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001"

Any help will be appreciated.

MMR

 

Error Code 0x803F8001

I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.

 

Hello!

For this issue I recommend you take a look at the
Microsoft Casual Games Community and possibly post there to get more information or any options regarding this casual game.

hope this helps!