Microsoft mah-jong will not open

yeah thats how it looks, when you start it it list all the casual games inside including minesweeper and all, same as my pic, they rolled all the games into one suite so start that and you can then start mah-jong and minesweeper, they are no longer listed separately. when you say select mah-jong in the solitaire menu it will open the store to install it, once this is done, close the solitaire suite and reload it and then select mah-jong and it will start the game.

made a quick screen capture of it for you

https://youtu.be/uvoVnt6I3b4

cannot get Microsoft mah-jong it keeps coming to Microsoft solitaire collection instead even though page is mahjong

Hi Kathy

Tried again

went into xbox console companion

all seemed to be going well - quite a bit of flashing images think it was my sign in page

then this came up = please advise

thank you





EDIT: Removed personally identifiable information (PII) from screenshot.

Please go to Achievements and check if you have Gamerscore or these games are available on the list - Microsoft Solitaire Collection and Microsoft Mahjong.

My Microsoft account open ok thank you

wow! I never knew I could do that

Is this what you meant??

Hi Kathy

Followed instructions carefully,





update took over 2 hours to install it restarted twice during install

checked all the Administrator tasks (all went well)

restarted & disabled

in MS store it wouldn't let me do individual updates but had one link "update all" which I did

Tried to sign in to Solitaire = agh!!!!!!!!!!!!!!!!!!!!

Tried to open Mahjong = agh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!









EDIT: Removed personally identifiable information (PII) from screenshot.