Microsoft logs into the wrong account (windows)

julio garcia6 · Dec 20, 2023

When I try to sign into the minecraft launcher with my microsoft account, it signs me into an account named royaledonut. Before the last time I remember playing (7/28/2023), using the same microsoft account would sign me into a minecraft account named Narutoes21. This is a problem because minecraft is purchased on the latter, not the former. I completed the account migration within the migration period and i have the email that confirmed it. I am certain that this account is the correct one as I do not own another account. I am not able to play on RoyaleDonut since it prompts me to buy minecraft claiming that I do not own it.

:)

MarvinaPerez

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Beforehand, remember that this is a public support forum for the Xbox community, which means that we are players like you, we are not employees of Xbox or Microsoft.

You can try the following:

Fix login problems in Windows
Restart the device. ...
Check your Internet connection. ...
Check your password. ...
Reset PIN. ...
Reset your password. ...
Sign in with a different account. ...
Sign in with safe mode. ...
Sign in with a temporary profile.

Information source (credits):
https://support.microsoft.com/threa...-windows-298cfd5f-df1f-c66b-36ad-f2a61a73baad

I hope I can help you solve it.

Best regards,
Marvina.

Miss Ermine

Hi there! Are you signed in to Windows 8 with the wrong Microsoft Account? You can just sign out of the system and re-log in with your correct email. There's no way to sign out of the game itself.

JohnRichard3

Wrong. Game pass shares across all accounts as long as they are all part of the Windows family. I have personally used this with sea of thieves the trick is to log into Windows account using her email the log into Windows store using yours the install
the game on her pc then log out of you account on windows store she then can open the game such as sea of thieves

Dodgy Bob 1

Same issue.

Logged into windows, email, etc with account A

Logged into xbox app. with account B.

Microsft Solitaire logs in with account B (correct).

Microsoft Mahjong logs in with account B (correct).

Microsoft Minesweeper logs in with account A (incorrect).

Microsoft Sudoku logs in with account A (incorrect).

Ricardo Lechuga

you are probably logging in the wrong way, you should first select go back in the login window then select log in with Microsoft, just as mentioned in the link I sent

Microsoft logs into the wrong account (windows)