Microsoft locked my account and wont tell me why. how do I get my account back?

So I have had an account on Xbox for years longer than I can remember, and on Friday the 28 I received a text stating that it might have been compromised, so I changed the password instantly without going to the link provided in the text as I had no idea if it was an actual text from Microsoft. So I saw the account was locked, and I began to call customer support and fill out the recovery and repeal forms. I got access on Friday evening. I logged in to my iPhone, laptop, desktop, and Xbox. I then locked out again and began the process over again only to be hung up on by Microsoft customer support. I was told I was charged with breaking Skype terms and conditions even though I have never used skype in my life with my gaming account. I have tried everything to no avail. The following Sunday, I got access setup 2-factor authentication and lost the report because Microsoft locked it again, and I have no idea why. So I filled out the forms again, got stuck with customer service, and I'm still trying to get my account back. I'll change the password again and relinquish my right to skype only to use the Xbox account, as it was only used for my Xbox. I then removed the version from my authentication app as the recovery site only requests for accounts that do not have 2-factor authentication. Is there anything I can do to get the account back? I'm trying everything in my power. The account was hacked, but it doesn't stay unlocked long enough for me to fix it.

If anyone has any ideas, please, all ideas are welcome unless they are just redoing the forms, as those don't do anything.

:)