Microsoft Live TV tuner is not detected by XBOX One

Hi!

I had the tuner working 2 years back, but haven't used it since. Now when I connect it and try to

look for channels in Oneguide, it is not detected and I get stuck in a prompt asking to plug it in.

Can I somehow remove the "old installation" and start again? I have tried all three USB input,

but no luck.

Br, Tommi

:)

 

Microsoft Digital TV tuner not detected

Funnily enough I had a sort of similar issue recently, for the last few years my Xbox has been able to control my TV/SKY box easily, then since Friday nothing was working.

The only way I could get it too work was to reset the TV setting in Oneguide (think that was it)

Before I found that setting, every timer I tried to get the Kinect to work the TV, it just failing.

 

Microsoft Digital TV tuner not detected

Stick was brand new at Christmas. I guess I'll be sending it back to Amazon then! Just not at all confident that it's broken. Feels more like a software issue to me.

 

Hey there, Tommi!

I'm sorry to see any detection issues! If you haven't already, you should be able to set up your device again following the steps on our

TV Tuner set up support article.

If setting it up again doesn't help out because it's not being detected, you may need to get a replacement. If you have another console handy to ensure it's an issue with the tuner and not the console, that will help determine what might need to be replaced.

Let me know how it goes! I'm happy to answer any other concerns you may have with this.

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Xbox Forums Staff



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