Microsoft killed my xbox one

brendenabbott · Aug 28, 2018

Ever since the latest Xbox one update my console has stopped working. I could still play offline but the update was mandatory to play online. During the update I kept receiving an error code. I went to Microsoft support and followed all there steps to
fix this problem and none of them worked. The second last step was to factory reset your Xbox and restart the update. After doing this I am now stuck at the set up your new Xbox one screen when it searches for an update. Then it finds the same update as before
and gives me the same error code. The last step on Microsoft's support page is to take in the Xbox one to a Microsoft store for repairs. My warranty ended 3 days before the update so now I am totally screwed. THANKS MICROSOFT FOR KILLING MY XBOX 3 DAYS AFTER
WARRANTY!!!!!!!!!!

:)

Saeleth · Aug 28, 2018

Microsoft killed my Xbox one

Hi there,

Could you give us a little extra info on what errors are coming up and when they are occuring with your xbox? We would be happy to help once we have that info!

Radiant Sword X · Aug 28, 2018

Microsoft killed my Xbox one

You can always contact official support for this and request for repair.

Kid fury 165 · Aug 28, 2018

Ive had the exact same problem. Ive followed every step and get a different error code every time. I even installed the update from the usb and nothing will work. Xbox is out of warranty. I dont understand how it is going to cost me nearly $200 to have it
repaired or replaced when it is microsofts fault. It was their update that caused the problem. Someone please help. There is no contact support to get some help on the matter just send it for repairs. I want to email someone coz this is not fair.

has anyone had this issue resolved?? And i do t mean by following the steps coz ive done eveyrhing to fix the problem without sucess

Radiant Sword X

You can always contact official support for this and request for repair.

brendenabbott

At least you can still get to the home screen it sounds like. My Xbox one on the latest update stopped working completely and gives me an error code whenever I try to update. And if I don't update I can't even get onto my system. To make this even better
this error showed up 3 days after my warranty expired. THANKS FOR KILLING MY XBOX MICROSOFT!!!!!

Saeleth

Hi there,

Could you give us a little extra info on what errors are coming up and when they are occuring with your xbox? We would be happy to help once we have that info!

Kid fury 165

Ive had the exact same problem. Ive followed every step and get a different error code every time. I even installed the update from the usb and nothing will work. Xbox is out of warranty. I dont understand how it is going to cost me nearly $200 to have it
repaired or replaced when it is microsofts fault. It was their update that caused the problem. Someone please help. There is no contact support to get some help on the matter just send it for repairs. I want to email someone coz this is not fair.

has anyone had this issue resolved?? And i do t mean by following the steps coz ive done eveyrhing to fix the problem without sucess

SomeoneSomeone5

I couldnt agree more Robert! After a gap of about ten years of no consoles after getting sick of red ring of death on the 360. I stupidly got a one x, what a waste of time/con. All they want you to do is pay more for a repair that doesnt need doing, it's
there updates that break them. I'm in the same boat and everything you have said is true the support is non existent. Good luck all them being conned with Microsoft teams and the new xbox. I for one will be be going playstation or hoping apple bring one out
and trying my luck with the small claims court with these clowns.

Microsoft killed my xbox one