Microsoft keep sending me email alert on I need to pay them alot of money for game pass...

Discus and support Microsoft keep sending me email alert on I need to pay them alot of money for game pass... in XBoX Games and Apps to solve the problem; I'm not sure I can close this account and create an new fresh xbox live account will fix the problem. dee04e79-6da6-4288-a5ed-e90b20725d69 Discussion in 'XBoX Games and Apps' started by OutcastGuy44, Sep 11, 2019.

  1. OutcastGuy44
    OutcastGuy44 Guest

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass...


    I'm not sure I can close this account and create an new fresh xbox live account will fix the problem.

    :)
     
    OutcastGuy44, Sep 11, 2019
    #1
  2. OutcastGuy44 Win User

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass that I didnt want to get.

    I'm from Canada and it also wont let me use debit card from canada.Dont understand why game pass does this and suppose to be a user friendly envoriment.
  3. XBF Amber M Win User

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass that I didnt want to get.

    Hi OutcastGuy44,

    Thanks for your reply. In regard to paying any past due balance, you would need to use a credit/debit card to do so as Microsoft account credit is not accepted for doing so. The parameters for getting this sorted would be listed in the support article I
    previously posted, How to pay a past due balance on an Xbox subscription.

    Should you find that it is a bit more complicated and would like some assistance with getting everything taken care of, I would further recommend
    requesting a call back or a chat with Xbox Support. They would be glad to assist you in navigating your account yourself or more directly getting everything in order for you.

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available as the selections may change from time to time.

    Hope this helps you a bit more!
  4. OutcastGuy44 Win User

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass that I didnt want to get.

    Can I use 100.00 credit to pay them back the whole $40.00.Not sure why it cost that much for game pass for three months.
  5. tejo chase Win User

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass that I didnt want to get.

    In the UK if payment isn't received for gold, game pass or game pass ultimate you will receive one email just stating if you wish to continue with your subscription you must update payment details. If you don't the subscription just ends you don't owe
    microsoft anything but at the same time you wont have your subscription. If you decide to rejoin you just rejoin and pay. So I don't see how people end up owing microsoft any money.
  6. M3tal Daz3 Win User

    Microsoft keep sending me email alert on I need to pay them alot of money for game pass that I didnt want to get.

    To settle overdue payments contact xbox support
Thema:

Microsoft keep sending me email alert on I need to pay them alot of money for game pass...

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