Microsoft Jigsaw Wouldn't downtown...HELP

Discus and support Microsoft Jigsaw Wouldn't downtown...HELP in XBoX Games and Apps to solve the problem; I am in need of help, I have tried to open the "Daily Challenges and will not download. Have tried several times in the last few months and still... Discussion in 'XBoX Games and Apps' started by RuralCountry2, Jul 5, 2017.

  1. RuralCountry2
    RuralCountry2 Guest

    Microsoft Jigsaw Wouldn't downtown...HELP


    I am in need of help, I have tried to open the "Daily Challenges and will not download. Have tried several times in the last few months and still nothing. Please repair this problem.

    :)
     
    RuralCountry2, Jul 5, 2017
    #1
  2. Barbra J
    Barbra J Guest
    Error Code 0x803F8001

    I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
    in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
    store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.
     
    Barbra J, Jul 5, 2017
    #2
  3. Barbra J
    Barbra J Guest
    Error code 0x803F8001

    I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
    in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
    store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.
     
    Barbra J, Jul 5, 2017
    #3
  4. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  5. SpyShadow Win User

    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
  6. BrendaMetzner Win User

    Problem with Microsoft Jigsaw

    something is wrong with microsoft classic jigsaw. my collections are not there. please help
  7. Mister Mascot Win User

    can´t play the game

    Hey there MangoFaser99319,

    Sorry to hear about the issue with playing Microsoft Jigsaw, please try the troubleshooting steps on this page HERE and let us know if it helps!
  8. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
Thema:

Microsoft Jigsaw Wouldn't downtown...HELP

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