Microsoft Jigsaw won't download

Discus and support Microsoft Jigsaw won't download in XBoX Games and Apps to solve the problem; Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this.... Discussion in 'XBoX Games and Apps' started by LaRosiB, Jan 28, 2025 at 8:08 AM.

  1. LaRosiB
    LaRosiB Guest

    Microsoft Jigsaw won't download


    Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this.

    :)
     
  2. Gerardo CG Win User

    Microsoft Jigsaw won't download

    Hi there LaRosiB, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    If you're experiencing this issue with Microsoft Jigsaw, then it will be necessary for you to contact the Microsoft Casual Games Support team, as they are responsible for investigating and resolving errors related to such games.

    You can contact them through the following link:

    https://microsoftcasualgames.zendesk.com/hc/requests/new

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

    I appreciate your understanding and I wish you good luck!

    Kind regards,
    Gerardo.
  3. FoldupWaif898 Win User

    Microsoft Jigsaw not running right today.

    Very fed up. Microsoft Jigsaw mostly doesn't load at all, sometimes it does and wants to download a free app, which then fails to load. It won't let me sign in. This is all very frustrating.
  4. FoldupWaif898 Win User

    Microsoft Jigsaw not running right today.

    Very fed up. Microsoft Jigsaw mostly doesn't load at all, sometimes it does and wants to download a free app, which then fails to load. It won't let me sign in. This is all very frustrating.
  5. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  6. SpyShadow Win User

    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
Thema:

Microsoft Jigsaw won't download

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