Microsoft Jigsaw sync with cloud error 200019

Hello GRAHAMSIMPSON6,

Thank you for posting on the Xbox forums. We understand that you are unable to start Microsoft Jigsaw due to an in-game error. We recommend making sure that

Windows 10 is up to date. Also, you can try performing
a clean boot. A “clean boot” starts Windows with a minimal set of drivers and startup programs,
so that you can determine whether a background program is interfering with your game or program. Be sure to let us know the results!

Hello J Gross1,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are trying to sync your Jigsaw game from your old device to your new computer. Let us help you get to the bottom of this.

To sync your Jigsaw puzzle history from your old computer with Windows 10 to your new computer with Windows 11, you can follow these steps:

1. Make sure you are signed in to the same Microsoft account on both computers.

2. On your old computer, open Jigsaw and click on the three dots in the top right corner.

3. Select "Settings" and then click on "Sync" in the left-hand menu.

4. Click on "Sync now" to manually sync your puzzle history to the Microsoft cloud.

5. On your new computer, open Jigsaw and sign in with the same Microsoft account.

6. Click on the three dots in the top right corner and select "Settings".

7. Click on "Sync" in the left-hand menu and then click on "Sync now" to download your puzzle history from the Microsoft cloud.



Your Jigsaw puzzle history should now be synced between your old and new computers. If you continue to experience issues, let us know so we can provide further assistance.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Try these troubleshooting steps for saves not syncing with the cloud.

support.xbox.com/.../cloud-storage-sync-error-messages

If the link doesn't work I'll provide a new one.

So, after logging out of Xbox doing a complete shut down and restart before logging back into Xbox a lot of it has come back but a lot of my daily challenge badges are gone, would be nice if premium was like solitaire, I would not mind going back and re doing the challenges.

Hello Ang3lWy7ch,

We hope you are doing fine.

We appreciate you have update us.

For your query about getting Microsoft Jigsaw have its own Premium, this could be nice and if this will be a greatly help Jigsaw players like you in the future then we would suggest you to submit this idea to the Team. You may use the Feedback Hub and making sure this is shared on gaming categories.

Guide: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

Have a great day ahead!

Regards,