Microsoft Jigsaw statistics problem

Discus and support Microsoft Jigsaw statistics problem in XBoX Games and Apps to solve the problem; My "completed puzzle" statistics aren't going up, for "hard" puzzles for example they are staying stuck at 2 although I have completed 20 classic... Discussion in 'XBoX Games and Apps' started by Nounoursmichoko, Sep 4, 2017.

  1. Nounoursmichoko
    Nounoursmichoko Guest

    Microsoft Jigsaw statistics problem


    My "completed puzzle" statistics aren't going up, for "hard" puzzles for example they are staying stuck at 2 although I have completed 20 classic puzzles in hard mode (sometimes it says I have played them, sometimes not - that counter is currently at 7).

    This is very frustrating as I am trying to get the "tough cookie" achievement, for which the puzzles need to count as completed!

    I am logged in to my Xbox account while playing and I don't seem to have undue connection problems.

    Please tell me if there is any factor that influences this statistics counter, or that a fix is being developed for this bug!

    :)
     
    Nounoursmichoko, Sep 4, 2017
    #1
  2. CountedMonk1
    CountedMonk1 Guest
    Microsoft Jigsaw - Statistics Incorrect

    So why isn't Microsoft or Xbox addressing this? I am really tired of being passed back and forth and then told to post to the forum. Is it a Windows 10 problem? a video driver problem? An xbox problem? or a Microsoft game problem?
     
    CountedMonk1, Sep 4, 2017
    #2
  3. TXIce
    TXIce Guest
    Microsoft Jigsaw - Statistics Incorrect

    In addition to my post above I just wanted to quickly add that the freezing issues I mentioned above appear to have lessened as well. Two days after I posted my initial post on the other forums a video driver update for my card was released. This update
    was installed on my system and since then the freezes seem to have stopped but the difference in the puzzle played vs. completed count continues to increase.

    (I tried to edit my original post to add this but got a "Permission to edit post denied" error)
     
    TXIce, Sep 4, 2017
    #3
  4. CountedMonk1 Win User

    Microsoft Jigsaw - Statistics Incorrect

    So why isn't Microsoft or Xbox addressing this? I am really tired of being passed back and forth and then told to post to the forum. Is it a Windows 10 problem? a video driver problem? An xbox problem? or a Microsoft game problem?
  5. Krista444 Win User

    Microsoft Jigsaw - Statistics Incorrect

    I'm having the same issue. Anyone ???
  6. WandaCardinalli Win User

    Microsoft Jigsaw - Statistics Incorrect

    My issue is worse. I have had all my collection under classic jigsaw disappear and have been passed back and forth between xbox support and microsoft support NO ONE helps. They just say sorry we dont do that. Any ideas would be appreciated. I am still
    on 8.1 as have stressful times coming up and need games afraid of the problems 10 will complicate and the inability to fix for several months
  7. UnhipLime4 Win User

    Microsoft Jigsaw - Statistics Incorrect

    I had that problem and when it corrected itself I cannot change background because there aren't any codes at the bottom. What happened to the references at the bottom?
  8. TXIce Win User

    Microsoft Jigsaw - Statistics Incorrect

    In addition to my post above I just wanted to quickly add that the freezing issues I mentioned above appear to have lessened as well. Two days after I posted my initial post on the other forums a video driver update for my card was released. This update
    was installed on my system and since then the freezes seem to have stopped but the difference in the puzzle played vs. completed count continues to increase.

    (I tried to edit my original post to add this but got a "Permission to edit post denied" error)
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Microsoft Jigsaw statistics problem

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