Microsoft Jigsaw shuts down

Discus and support Microsoft Jigsaw shuts down in XBoX Games and Apps to solve the problem; Why does Microsoft Jigsaw shut down while I am trying to solve the puzzle. It is very frustrating that it freezes up and shuts down in the middle of... Discussion in 'XBoX Games and Apps' started by Pontiac6699, Mar 14, 2017.

  1. Pontiac6699
    Pontiac6699 Guest

    Microsoft Jigsaw shuts down


    Why does Microsoft Jigsaw shut down while I am trying to solve the puzzle. It is very frustrating that it freezes up and shuts down in the middle of playing. I then have to restart the "Game" again. There are times that it does not save where it left
    off before it froze and shut down. Please let me know what I need to do to solve this problem. Do not tell me to delete the app and re-download it. I have too much money wrapped up in this current game.

    Linda M Rocco

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    :)
     
    Pontiac6699, Mar 14, 2017
    #1
  2. PeggyJane
    PeggyJane Guest
    Some daily challenges never open

    New month, already there's a daily challenge which shuts Jigsaw down, every time.

    Challenges for Oct4: can't open Lock Breaker, animation runs for ~5sec, Microsoft Jigsaw crashes. repeat ad nauseam.
     
    PeggyJane, Mar 14, 2017
    #2
  3. TrickishMoon27
    TrickishMoon27 Guest
    Game not loading

    Having the same issue with mine -- had to stop in the middle of a classic jigsaw and shut down the computer -- when I reopened 8 hours later, Jigsaw will not load. Same issue that you stated.

    All other Microsoft games work -- just Jigsaw that is hung up
     
    TrickishMoon27, Mar 14, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Microsoft Jigsaw shuts down

    Hey there,

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
    having a problem playing my game. How do I fix it?    " link to help you best with this issue.



    Let us know how it goes and if you're still seeing any problems! We're here to help. Microsoft Jigsaw shuts down :)

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Miss Ghidorah, Mar 15, 2017
    #4
  5. Miss Ghidorah Win User

    Microsoft Jigsaw shuts down

    Hey there,

    We apologize for any inconveniences. Let's have you try out the troubleshooting steps on the Microsoft Casual Games FAQ if you haven't already. We recommend looking at the "I’m
    having a problem playing my game. How do I fix it?    " link to help you best with this issue.



    Let us know how it goes and if you're still seeing any problems! We're here to help. :)

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  6. TrickishMoon27 Win User

    Game not loading

    Having the same issue with mine -- had to stop in the middle of a classic jigsaw and shut down the computer -- when I reopened 8 hours later, Jigsaw will not load. Same issue that you stated.

    All other Microsoft games work -- just Jigsaw that is hung up
  7. Mister Maka Win User

    Microsoft Jigsaw freezes and shuts down

    Hey there TExasRose5.

    Let's start out by uninstalling the game followed by a PC restart. Once your PC boots back up, reinstall the game. Let us know if that helps clear up the issue for you :)
  8. BentBook4794787 Win User

    Freezes every few minutes

    I have the same issue with jigsaw and Soduko. It's tied to the ad box. When the ad box goes black everything stops. Then it shuts down. Microsoft, if you're not going to fix it, I'm going elsewhere for games...
  9. Kazter0909 Win User

    down loads in microsoft jigsaw

    Same here. I've downloaded a puzzle collection and nothing, took my coins though. It's impossible for me to open the daily challenges.
Thema:

Microsoft Jigsaw shuts down

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