Microsoft Jigsaw says "Not signed in", even when I am signed in to xbox and Microsoft. How...

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Professor, let's investigate about this problem

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on Run as Administrator option;

Then run the commands below, press Enter at the end of each line ok? :

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

1.On the desktop, simultaneously press Windows + R keys to open Run;

2. In run, type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.

5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.(just for test ok?)

I remain at your disposal if you have any further questions.

I am getting the same thing and I even uninstalled and then reinstalled the Microsoft Solitaire Collection. Same result: 0x87DD000E and when I link to the Xbox page, I can sign there just fine, but the game still gives the error. Other Microsoft games (Majong,
Jigsaw, Minesweeper) work fine.

Found Fix >>> Signed under a new Microsoft Account. Problem is I lost all of my other points.

No Help from Microsoft.

Suggestion: When Jigsaw starts have a sign that say ... "DON'T ASK FOR HELP - THERE IS NON"

I entered the wrong sign in name when signing in to Microsoft Jigsaw and now can't change it. It's given me a random new name which is different from my xbox console companion app and I can find no way of changing the sign in details, even by uninstalling
and reinstalling.

Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw