Microsoft Jigsaw Puzzle issues

Discus and support Microsoft Jigsaw Puzzle issues in XBoX on Windows to solve the problem; Microsoft Jigsaw Puzzle issues I've lost all my purchased collections after accepting the new Microsoft Jigsaw puzzle app (update)!!!! My points have... Discussion in 'XBoX on Windows' started by Glory#-Romeo&, May 25, 2020.

  1. Microsoft Jigsaw Puzzle issues


    Microsoft Jigsaw Puzzle issues

    I've lost all my purchased collections after accepting the new Microsoft Jigsaw puzzle
    app (update)!!!! My points have remained but everything from the past has gone.
    I’ve been playing this game for over two years and not happy about this problem!
    How and when do I get them back? Also puzzle pieces are much bigger now and have to do to much moving pieces around to find one.
    This needs to be corrected as well.

    :)
     
    Glory#-Romeo&, May 25, 2020
    #1
  2. Glory#-Romeo& Win User

    Microsoft Jigsaw Puzzle issues

    Hi! Thank you for your reply. I haven't see anything that would give me that option. Not only did I lose all my purchases, the puzzle pieces are magnified to a much larger size and so many stacked on top of each other. Really frustrating!
  3. PinkAngel XD Win User

    Microsoft Jigsaw Puzzle issues

    Have you looked to see if there is a "restore purchases" option in the game? usually a game that has in-game purchases will have this sort of feature.
  4. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  5. PastOsprey45484 Win User

    Microsoft Jigsaw Part download of the Barns Collection and Architecture Collection

    I found the puzzle folder on my c drive. The pictures have downloaded but there must be a software issue as when you select the picture to do the puzzle, you get booted out of Microsoft jigsaw.

    Further information
  6. jrbfremont Win User

    MS Jigsaw Crashes

    Update: Jigsaw functions properly when I play previously played puzzles. Must be an issue with Food 2 puzzle. Just guessing.
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Microsoft Jigsaw Puzzle issues

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