Microsoft Jigsaw Problems

Discus and support Microsoft Jigsaw Problems in XBoX Games and Apps to solve the problem; Am I the only one having problems with Microsoft Jigsaw? After the last Windows 10 update, it will not load passed the splash screen. If Microsoft is... Discussion in 'XBoX Games and Apps' started by Joe Abshire, Jul 4, 2018.

  1. Joe Abshire
    Joe Abshire Guest

    Microsoft Jigsaw Problems


    Am I the only one having problems with Microsoft Jigsaw? After the last Windows 10 update, it will not load passed the splash screen. If Microsoft is monitoring these post for support or problem solving, they must not be interested in the problems with their
    apps.

    Anyone have any idea what the problem may be?

    :)
     
    Joe Abshire, Jul 4, 2018
    #1
  2. GaudyRaindrop88
    GaudyRaindrop88 Guest
    takes my credits but does not download new puzzles then shuts down please fix it

    Please fix all the problems with microsoft jigsaw
     
    GaudyRaindrop88, Jul 4, 2018
    #2
  3. LaughedLoki9290
    LaughedLoki9290 Guest
    Microsoft Jigsaw Problems

    What has happened to my Jigsaw game? It stopped working a couple of weeks ago. I uninstalled it and re-installed it from the Store but it still doesn't work. I get a message stating that the app doesn't work. I also get a message about the store and
    settings but it goes off the screen so quickly that I can't read it. And I can't find settings in the store.

    How do I get my jigsaw working again?
     
    LaughedLoki9290, Jul 4, 2018
    #3
  4. CrazY1985
    CrazY1985 Guest

    Microsoft Jigsaw Problems

    have you tried reinstalling the game?
     
    CrazY1985, Jul 4, 2018
    #4
  5. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  6. XBF Leo G Win User

    Problem with Microsoft Jigsaw

    Hello EquableMule738,

    Thank you for posting on the Xbox forums. We understand that you are experiencing an in-game issue with Microsoft Jigsaw. Microsoft Jigsaw is a Microsoft casual game. Therefore, the

    Microsoft Casual Game Community     will have more options on how to resolve in-game issues or errors. Be sure to let us know the results!
  7. BrendaMetzner Win User

    Problem with Microsoft Jigsaw

    something is wrong with microsoft classic jigsaw. my collections are not there. please help
  8. XBF Erick C Win User

    microsoft jigsaw problem

    Hey there!

    Thank you for letting me know you have found a workaround to the issue at hand. As you stated maybe in the future you will be able to come back to it and complete it successfully.

    As previously stated for any other questions regarding the Microsoft Casual Games you can always go to the Microsoft Casual Games FAQ for more information and troubleshooting. Or if you have further questions for us feel free to start a new thread.

    Happy Gaming!
  9. XBF Erick C Win User

    microsoft jigsaw problem

    Hey there!

    Sorry to hear you are having a hard time with the game. Now when you are trying to leave the puzzle are you trying to skip it and move on to the next puzzle?

    If you are not seeing any option to exit the level then it is possible that you might need to complete it in order to move on.

    You can always attempt to reach out to the Casual Games community for more information regarding this level. Take a look at the

    Microsoft Casual Games FAQ     for more information.

    If you can please let us know what level it is that you are unable to complete maybe we can look into it a bit more for you.

    I hope this helps.
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Microsoft Jigsaw Problems

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