Microsoft Jigsaw pieces are too small after Xbox update. How can I fix this?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

You can try adjusting the display settings on your Xbox to increase the size of the Jigsaw pieces. Here are the steps to do this:

Press the Xbox button on your controller to open the guide.

Select Settings.

Select Display & Sound.

Select Video output.

Select TV resolution.

Select the resolution that works best for your TV.

Alternatively, you can also try adjusting the settings within the Jigsaw app itself to increase the size of the pieces. You can do this by going into the game's settings menu and looking for options related to piece size or zoom.

It is also possible that the update may have caused some bugs or glitches, in that case you may want to try uninstalling the game and reinstalling it.

After the automatic update of Windows 8 operating system to Windows 8.1 can no longer play Microsoft Solitaire Collection or Microsoft Jigsaw, how can I solve this problem?

Hello dg_moore,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how to adjust the size of the pieces for Microsoft Jigsaw. We suggest posting this question on the

Microsoft Jigsaw Facebook page. This is where other users of the game can discuss the game and receive support for it. We hope this information helps!

The solution above DOES NOT WORK..

I also can NOT upgrade for Premium for Microsoft Jigsaw.

I seen it happen in the past too so I gave up trying to fix it .

I was able to purchase 1 month last month but now that it expired.. I CAN NOT extend it or get Premium access.

At this moment.. Microsoft Jigsaw is GARBAGE and needs better support or a fix from Microsoft.

I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

Hopefully Microsoft will address/fix these "issues"/"bugs"!