Microsoft Jigsaw on Windows 10

Discus and support Microsoft Jigsaw on Windows 10 in XBoX on Windows to solve the problem; I have tried all the remedies suggested in the forums without success. When I run Microsoft Jigsaw on my PC, as soon as I have selected a puzzle the... Discussion in 'XBoX on Windows' started by FlimsyWings8968, Apr 16, 2019.

  1. Microsoft Jigsaw on Windows 10


    I have tried all the remedies suggested in the forums without success. When I run Microsoft Jigsaw on my PC, as soon as I have selected a puzzle the program begins to load the puzzle but then crashes and returns me to the desktop. Any suggestions? Thanks.

    :)
     
    FlimsyWings8968, Apr 16, 2019
    #1
  2. BroHammersley Win User

    Jigsaw crashes

    Greetings RepaidLizard334,

    We're predominantly focused on the Xbox app for Windows 10 in this forum :) . If you're looking for support for Microsoft Jigsaw you'll find more information at the link below:

    support.xbox.com/.../microsoft-jigsaw-info

    Thanks!

    ~Hammer
  3. PhyllisMckaig Win User

    Microsoft Jigsaw lost purchased downloadable collections need to contact developer.

    Windows 10 Home Version 1909 OS Build 18363.836

    Microsoft Jigsaw Vers. 2.0.5110.0
  4. DeveloperJG Win User

    jigsaw puzzle does not work, black screen

    On Windows 10 pull up the start menu

    Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

    In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

    Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

    several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.
  5. OK Fowl Win User
  6. XBF George L Win User

    Microsoft Jigsaw on Windows 10

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you are having trouble with some features in your MS Jigsaw game is that correct? Are you playing this from the Microsoft Casual games as a streamed game or is it installed
    as an App on your Windows 10 device? Have you tried
    uninstalling and reinstalling the game
    if it is installed? I would recommend you take this situation to the

    Microsoft Casual Games Community
    , post in the comments section and see if a member of the community or the Casual Games Support team can give you a bit more insight to the situation.
Thema:

Microsoft Jigsaw on Windows 10

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