Microsoft Jigsaw on PC

Hi Page589,



Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the Microsoft casual games
community. Towards the bottom you will see their Facebook page and they ask to post there. There is also a support
site for the casual games you can look over also. Here is the casual games FAQ too.



Thanks,

Brad

Hey there Adastrea.

Sorry to hear about the troubles you're having with Microsoft Jigsaw. The first step you'll want to try is uninstalling the game from your PC and then redownload it. You can uninstall the game by selecting the start menu and typing in uninstall from the menu.
From there select Microsoft Jigsaw and uninstall the game.

Hey there rocon1104.

Let's try uninstalling Microsoft Jigsaw, restart your PC, and then re-install it. Once it's reinstalled, make sure you signed in with your correct Microsoft account.

For me, it was the Microsoft update that was installed overnight -- once I uninstalled it, and did not reboot my PC, the games worked again -- both Solitaire and Jigsaw.

I also have the same problem, and I have checked all the suggested fixes :-

- Rebooted PC many times

- All software updated to latest checked every day

- uninstalled and reinstalled Jigsaw several times

- Windows firewall ticked for jigsaw

- 140Gb disk free space

The fact that solitaire games all download with no problems suggests it is Microsoft Jigsaw that is the problem not my system

A solution would be appreciated