Microsoft Jigsaw....NOT WORKING???!!!

Discus and support Microsoft Jigsaw....NOT WORKING???!!! in XBoX Games and Apps to solve the problem; I've been ill and not able to play for a few months....now, when I attempt the Jigsaw Challenges for Feb...it never downloads. I've racked up points... Discussion in 'XBoX Games and Apps' started by Cheetahgirl60, Feb 28, 2017.

  1. Cheetahgirl60
    Cheetahgirl60 Guest

    Microsoft Jigsaw....NOT WORKING???!!!


    I've been ill and not able to play for a few months....now, when I attempt the Jigsaw Challenges for Feb...it never downloads. I've racked up points that I choose NOT to lose....can you please help with this?

    Every other challenge works but this one!

    Thank you...Cheetahbaby

    :)
     
    Cheetahgirl60, Feb 28, 2017
    #1
  2. Super Giottino
    Super Giottino Guest
    Sign in error

    Microsoft jigsaw will not let me sign in to xbox to save my history. It shows " This in-app purchase item is no longer available in Microsoft jigsaw."

    Thank you.
     
    Super Giottino, Feb 28, 2017
    #2
  3. OregonBueffel74
    OregonBueffel74 Guest
    [Daily Challenge Jigsaw no longer plays. Crash immediately]

    Tägliche Herausforderung Jigsaw geht nicht mehr zu spielen. Stürzt sofort ab ! Erst deinstalliert, dann Cleaner gestartet, dann neu installiert ! Trozdem geht Jigsaw nicht ! Alle anderen Microsoft Spiele funktionieren gut !

    [Translation]

    Daily Challenge Jigsaw no longer plays. Crash immediately! First uninstalled, then Cleaner started, then reinstalled! Jigsaw does not go! All other Microsoft games work fine!
     
    OregonBueffel74, Feb 28, 2017
    #3
  4. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  5. Castellus Zemi Win User

    Microsoft JIGSAW not working

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call official Xbox

    customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
  6. SluggedSoap2692 Win User

    Microsoft Jigsaw Not Working

    I am having the same problem and it seems that Microsoft either does not care or is not going to fix the issue. I have contacted support several times and no help.
  7. Wishcatcher Win User

    Microsoft Jigsaw not working

  8. DeveloperJG Win User

    jigsaw puzzle does not work, black screen

    On Windows 10 pull up the start menu

    Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

    In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

    Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

    several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.
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Microsoft Jigsaw....NOT WORKING???!!!

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