Microsoft Jigsaw not closing out puzzle

Discus and support Microsoft Jigsaw not closing out puzzle in XBoX Games and Apps to solve the problem; Why can they not fix the problem of the puzzles closing out when they are completed. The system just shuts off. If they cannot fix the problem Then... Discussion in 'XBoX Games and Apps' started by BobtailedImp0, May 17, 2017.

  1. BobtailedImp0
    BobtailedImp0 Guest

    Microsoft Jigsaw not closing out puzzle


    Why can they not fix the problem of the puzzles closing out when they are completed. The system just shuts off. If they cannot fix the problem Then it will be time to look elsewhere for puzzles that will work properly

    :)
     
    BobtailedImp0, May 17, 2017
    #1
  2. Kiba10022015
    Kiba10022015 Guest
    Microsoft Jigsaw keeps closing

    Microsoft Jigsaw keeps closing when I try to load puzzles or daily challenge - this is a new behavior.
     
    Kiba10022015, May 17, 2017
    #2
  3. MoonRock49
    MoonRock49 Guest
    Jigsaw Puzzles need fixed

    Jigsaw Puzzles won't load properly, when I finish a puzzle I don't get gold bars and it keeps closing out. FIX IT !!!!
     
    MoonRock49, May 17, 2017
    #3
  4. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  5. MarkCarton Win User

    Microsoft Jigsaw

    MS Jigsaw closes during puzzle building and occasionally during the middle of a puzzle. Most annoying but if it closes during the game, it will restore back to the same point upon reloading. No error msg; version 1.3.1509.1706.
  6. bi girl Win User

    Jigsaw puzzle closes

    Program shutting down is a big problem with the daily challenges. After completing a puzzle, it shuts down and does not check off the puzzle as completed.
  7. conniejw765 Win User

    A forum is useless when no one answers the questions.

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  8. conniejw765 Win User

    downloading puzzles

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
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Microsoft Jigsaw not closing out puzzle

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