Microsoft Jigsaw major problems

Discus and support Microsoft Jigsaw major problems in XBoX Games and Apps to solve the problem; This month, most of my accumulated gold and most of the puzzles I had played simply disappeared. After reloading, rebooting, etc., I was unable to... Discussion in 'XBoX Games and Apps' started by RoniTennant, Aug 27, 2020.

  1. RoniTennant
    RoniTennant Guest

    Microsoft Jigsaw major problems


    This month, most of my accumulated gold and most of the puzzles I had played simply disappeared. After reloading, rebooting, etc., I was unable to retrieve anything. So I just started from scratch. After playing for a couple of weeks, everything has
    disappeared again. What is going on????

    :)
     
    RoniTennant, Aug 27, 2020
    #1
  2. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
  3. XBF Leo G Win User

    Problem with Microsoft Jigsaw

    Hello EquableMule738,

    Thank you for posting on the Xbox forums. We understand that you are experiencing an in-game issue with Microsoft Jigsaw. Microsoft Jigsaw is a Microsoft casual game. Therefore, the

    Microsoft Casual Game Community     will have more options on how to resolve in-game issues or errors. Be sure to let us know the results!
  4. BrendaMetzner Win User

    Problem with Microsoft Jigsaw

    something is wrong with microsoft classic jigsaw. my collections are not there. please help
  5. XBF Erick C Win User

    microsoft jigsaw problem

    Hey there!

    Thank you for letting me know you have found a workaround to the issue at hand. As you stated maybe in the future you will be able to come back to it and complete it successfully.

    As previously stated for any other questions regarding the Microsoft Casual Games you can always go to the Microsoft Casual Games FAQ for more information and troubleshooting. Or if you have further questions for us feel free to start a new thread.

    Happy Gaming!
  6. XBF Erick C Win User

    microsoft jigsaw problem

    Hey there!

    Sorry to hear you are having a hard time with the game. Now when you are trying to leave the puzzle are you trying to skip it and move on to the next puzzle?

    If you are not seeing any option to exit the level then it is possible that you might need to complete it in order to move on.

    You can always attempt to reach out to the Casual Games community for more information regarding this level. Take a look at the

    Microsoft Casual Games FAQ     for more information.

    If you can please let us know what level it is that you are unable to complete maybe we can look into it a bit more for you.

    I hope this helps.
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Microsoft Jigsaw major problems

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