Microsoft Jigsaw keeps crashing!!

Discus and support Microsoft Jigsaw keeps crashing!! in XBoX Games and Apps to solve the problem; Why does the game crash and move so slow. It sometimes takes an hour or so to play. Very, very frustrating!!! b889d0dc-6a82-4901-a72f-933eb89d03a2 Discussion in 'XBoX Games and Apps' started by DarkishHydra54, Jul 25, 2017.

  1. Microsoft Jigsaw keeps crashing!!


    Why does the game crash and move so slow. It sometimes takes an hour or so to play. Very, very frustrating!!!

    :)
     
    DarkishHydra54, Jul 25, 2017
    #1
  2. jackUX
    jackUX Guest
    jigsaw will not load

    jigsaw will not load and keeps crashing
     
    jackUX, Jul 25, 2017
    #2
  3. Microsoft Casual Games

    Microsoft Sudoku keeps locking up and then crashing. I've restarted my computer and my computer is up to date. Plus I have Norton 360 to help keep my computer safe. It's not just Microsoft Sudoku that's crashing. It's Microsoft Jigsaw and Microsoft Mahjong
    keep locking up and crashing. What gives Microsoft? Fix this please!!!!!
     
    FoamingFeline, Jul 25, 2017
    #3
  4. M3tal Daz3 Win User

    Microsoft Jigsaw crashing in Windows 10 when opening a puzzle

  5. SandraMMH Win User

    Jigsaw Microsoft

    Hi there Sandra,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with Jigsaw not working.

    I recommend trying the
    Windows Update Troubleshooter.
    According to our Microsoft Casual Games FAQ,
    Many issues can be solved by using this helpful tool.

    Hope this helps and let us know the results.
    I tried all of the above and Jigsaw still keeps crashing. This computer was bran new and Jigsaw has been crashing since I purchased it. once in a while it works. For the month of May I was able to complete 30 days of the Daily Challenges On the 31st it
    crashed all day. June is worse. I cannot figure it out.
  6. ThomasRogers11274 Win User

    microsoft jigsaw crashes

    Similar problem only daily challenges works and daily collections get to the final step, does not award points, freezes the screen, then crashes. I do get a star saying the puzzle at that level is completed. I see there appears to be no comment with the
    previous point from your staff. This has appeared to be standard operating procedure with you as I have never gotten a response from a message to you ever.
  7. CourtesyCar572 Win User

    Microsoft Jigsaw crash

    Same here. It was working great for almost a year (and I was playing it often) with no crashes. Then all of a sudden I can't even open a puzzle before it crashes, can't even get to the point to pick a puzzle. I've tried all the recommended troubleshooting
    with no luck.
  8. DBJuggler Win User

    Microsoft Jigsaw crashes.

    I have the same problem, it crashes when I try to load a puzzle.
Thema:

Microsoft Jigsaw keeps crashing!!

Loading...
  1. Microsoft Jigsaw keeps crashing!! - Similar Threads - Microsoft Jigsaw keeps

  2. Microsoft Jigsaw issue

    in XBoX Games and Apps
    Microsoft Jigsaw issue: I paid for a premium subscription to Microsoft Jigsaw because I don't like the ads. However when I start it up, the ads are still there. I click the comment that says "upgrade to premium" and it...
  3. Microsoft Jigsaw puzzles no longer available offline

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles no longer available offline: I have lots of jigsaw puzzles in Microsoft Jigsaw, which I've downloaded with gold earned, and most are now no longer available offline. If I'm on the internet, the puzzles are still there....
  4. Microsoft Jigsaw won't download

    in XBoX Games and Apps
    Microsoft Jigsaw won't download: Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this. 98c9502b-effa-4dd7-b725-c8ef41667040
  5. How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...

    in XBoX Games and Apps
    How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...: When I had to de-install and re-install Microsoft Jigsaw the Settings do not allow for turning off the volume on the music that plays after the puzzle is completed. The button at the bottom which...
  6. How can i sync log off mode data for microsoft jigsaw to logon mode.

    in XBoX Accessibility
    How can i sync log off mode data for microsoft jigsaw to logon mode.: I have been playing Microsoft jigsaw for few years. I recently noticed that when I log in to my xbox account, my downloaded puzzles and progress data played in logged off mode are lost....
  7. Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?

    in XBoX Games and Apps
    Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?: Microsoft Jigsaw achievements for Jam King and Hungry for Puzzles won't pop even though I completed the achievements. Jam King - I have completed both packs (42 out of 42) but the tracker says I...
  8. Microsoft Jigsaw puzzles keep changing status

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles keep changing status: I have two downloaded collections on my dashboard. Sometimes when I log in, the most recently downloaded collection has moved to the "new" collections group under "See All Collections", and it is...
  9. Why oh why does microsoft jigsaw keep getting stuck loading.

    in XBoX on Windows
    Why oh why does microsoft jigsaw keep getting stuck loading.: For days now microsoft jigsaw will does not load and does not show the correct number of points that I have. It will sometimes let me select the puzzle I want, but once selected it starts to load...
  10. Why do I keep getting ads when I've paid for Microsoft Jigsaw Premium in October?

    in XBoX Games and Apps
    Why do I keep getting ads when I've paid for Microsoft Jigsaw Premium in October?: Last weekend I spent over an hour on the phone with about 7 support people trying to get the Jigsaw Premium to play without ads. This has been a problem since i paid for it in October. After...