Microsoft Jigsaw has a mind of its own.

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly repair the game by following the steps below:

Settings > Apps > Apps & Features > Search for the game > Advanced Options > Repair.

Try resyncing the controller by pressing the little button between the LB and RB. Also, check that nothing has spilled onto the controller, or dust/dirt have settled in the nooks and crannies.

If nothing works, you should contact your retailer or Support for futher actions.

Hope it works out for you.

I called Microsoft and they think its a faulty remote, I have to get another remote and make sure its just the remote and not the system. But all in all they think it is a remote issue, thank you for the responses and I will finish this post tomorrow when
I finalize the problem and solution just in case someone else has this issue.

I would call Microsoft may have a faulty controller my friend

When the console shuts its self off does it have any red lights/flashing red lights on the power brick (Big thing on the power cord) or the Xbox