Microsoft jigsaw gone again

Discus and support Microsoft jigsaw gone again in XBoX Games and Apps to solve the problem; I got up yesterday morning and found that all my Microsoft jigsaw was no longer working and a stupid sign that said that jigsaw was no longer supported... Discussion in 'XBoX Games and Apps' started by GaryNobody, Jan 20, 2020.

  1. GaryNobody
    GaryNobody Guest

    Microsoft jigsaw gone again


    I got up yesterday morning and found that all my Microsoft jigsaw was no longer working and a stupid sign that said that jigsaw was no longer supported app and invited me to join the xbox community. I am 80 years old and don't give a hoot about xbox or
    the people that play with them. This was after an automatic update about a security risk in windows 10. Thie same problem occurred once before and in a day or two was resolved. Can anyone tell me what is going on. ? I had over 110,000 points built up and now
    have a paltry 2100.

    :)
     
    GaryNobody, Jan 20, 2020
    #1
  2. GaryNobody Win User

    Microsoft jigsaw gone again

    Hi Gary,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
    Brad, I am not on facebook. I am not on twitter. I abhor social media except quora and youtube. All I want is my games back and the 110,000 points I accumulated. Also the my collections of jigsaw puzzles which went from about 40 or 50 puzzles down to 3. I
    am 80 years old and only want my jigsaw back with the games and points I have earned.
  3. XBF Brad A Win User

    Microsoft jigsaw gone again

    Hi Gary,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  4. {Parity} Win User

    Microsoft jigsaw gone again

  5. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  6. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
Thema:

Microsoft jigsaw gone again

Loading...
  1. Microsoft jigsaw gone again - Similar Threads - Microsoft jigsaw gone

  2. Microsoft Jigsaw issue

    in XBoX Games and Apps
    Microsoft Jigsaw issue: I paid for a premium subscription to Microsoft Jigsaw because I don't like the ads. However when I start it up, the ads are still there. I click the comment that says "upgrade to premium" and it...
  3. Microsoft Jigsaw puzzles no longer available offline

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles no longer available offline: I have lots of jigsaw puzzles in Microsoft Jigsaw, which I've downloaded with gold earned, and most are now no longer available offline. If I'm on the internet, the puzzles are still there....
  4. Microsoft Jigsaw won't download

    in XBoX Games and Apps
    Microsoft Jigsaw won't download: Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this. 98c9502b-effa-4dd7-b725-c8ef41667040
  5. How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...

    in XBoX Games and Apps
    How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...: When I had to de-install and re-install Microsoft Jigsaw the Settings do not allow for turning off the volume on the music that plays after the puzzle is completed. The button at the bottom which...
  6. How can i sync log off mode data for microsoft jigsaw to logon mode.

    in XBoX Accessibility
    How can i sync log off mode data for microsoft jigsaw to logon mode.: I have been playing Microsoft jigsaw for few years. I recently noticed that when I log in to my xbox account, my downloaded puzzles and progress data played in logged off mode are lost....
  7. The display on Microsoft Jigsaw on xBox has gone HUGE!

    in XBoX on Windows
    The display on Microsoft Jigsaw on xBox has gone HUGE!: I originally posted this question on 14 August 2020 but it remained unresolved and then I had a heart attack and have been in hospital for 5 days, which resulted in the question being marked as...
  8. Microsoft Jigsaw History and recent changes to game gone as of 10/26/18...HELP!!!!

    in XBoX Games and Apps
    Microsoft Jigsaw History and recent changes to game gone as of 10/26/18...HELP!!!!: All history regarding the new levels Master and Grandmaster of MS Jigsaw disappeared. Game was acting up the day before by not recording points of a completed puzzle, freezing and crashing several...
  9. Xbox communication with Microsoft Jigsaw is gone

    in XBoX Games and Apps
    Xbox communication with Microsoft Jigsaw is gone: When i launch game (even if i uninstall it & reinstall it) it states connecting than it shows a popup box in center of game its title is Choose another item and its body is: This in-app purchase...
  10. You updated my Microsoft Jigsaw and all the puzzles I had done are gone! What happened?

    in XBoX Games and Apps
    You updated my Microsoft Jigsaw and all the puzzles I had done are gone! What happened?: I agreed to the update, but, I didn't think I would come back and be missing all the puzzles I had already done! I am missing all my hard work! c7f27b18-9b1d-41c9-b4f9-a7e6123d7c32