microsoft jigsaw - disappearing puzzles (again!)

Discus and support microsoft jigsaw - disappearing puzzles (again!) in XBoX Games and Apps to solve the problem; I am surely not the only person in the world who is thoroughly tired of downloading (at a price) puzzles that I have already downloaded (at a price)... Discussion in 'XBoX Games and Apps' started by WDickinson1, Nov 27, 2020.

  1. WDickinson1
    WDickinson1 Guest

    microsoft jigsaw - disappearing puzzles (again!)


    I am surely not the only person in the world who is thoroughly tired of downloading (at a price) puzzles that I have already downloaded (at a price) more than once! Particularly irritating is that, quite often, the re-purchased puzzles turn up as I left
    them before they disappeared - that is, the completed and half-completed puzzles are not reset to 'new'.

    Fortunately, I have never wasted real money on the puzzles, only purchasing with 'gold bars' already accumulated. Nevertheless, this should not happen AT ALL - and certainly not when, so far as I can tell, no updates or other changes have been carried out.

    Why does it happen? And why can't your/your suppliers' technical people solve it?

    :)
     
    WDickinson1, Nov 27, 2020
    #1
  2. {Parity} Win User

    Disappearing jigsaw puzzles

  3. conniejw765 Win User

    A forum is useless when no one answers the questions.

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  4. conniejw765 Win User

    downloading puzzles

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  5. conniejw765 Win User

    Will there be a fix to the download problem???

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  6. conniejw765 Win User

    downloading puzzles

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
Thema:

microsoft jigsaw - disappearing puzzles (again!)

Loading...

  1. microsoft jigsaw - disappearing puzzles (again!) - Similar Threads - microsoft jigsaw disappearing

  2. Microsoft Jigsaw issue

    in XBoX Games and Apps
    Microsoft Jigsaw issue: I paid for a premium subscription to Microsoft Jigsaw because I don't like the ads. However when I start it up, the ads are still there. I click the comment that says "upgrade to premium" and it...

  3. Microsoft Jigsaw puzzles no longer available offline

    in XBoX Games and Apps
    Microsoft Jigsaw puzzles no longer available offline: I have lots of jigsaw puzzles in Microsoft Jigsaw, which I've downloaded with gold earned, and most are now no longer available offline. If I'm on the internet, the puzzles are still there....

  4. Microsoft Jigsaw won't download

    in XBoX Games and Apps
    Microsoft Jigsaw won't download: Microsoft Jigsaw won't download any new purchased puzzles or daily challenges - for a very very long time now. PLEASE fix this. 98c9502b-effa-4dd7-b725-c8ef41667040

  5. How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...

    in XBoX Games and Apps
    How to turn off music after puzzle completion in Microsoft Jigsaw, settings do not allow...: When I had to de-install and re-install Microsoft Jigsaw the Settings do not allow for turning off the volume on the music that plays after the puzzle is completed. The button at the bottom which...

  6. How can i sync log off mode data for microsoft jigsaw to logon mode.

    in XBoX Accessibility
    How can i sync log off mode data for microsoft jigsaw to logon mode.: I have been playing Microsoft jigsaw for few years. I recently noticed that when I log in to my xbox account, my downloaded puzzles and progress data played in logged off mode are lost....

  7. Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?

    in XBoX Games and Apps
    Microsoft Jigsaw: Jam King and Hungry for Puzzles achievement glitched?: Microsoft Jigsaw achievements for Jam King and Hungry for Puzzles won't pop even though I completed the achievements. Jam King - I have completed both packs (42 out of 42) but the tracker says I...

  8. Why am I not receiving the correct amount of Gold Bars in Microsoft Jigsaw?

    in XBoX Games and Apps
    Why am I not receiving the correct amount of Gold Bars in Microsoft Jigsaw?: When I finish a puzzle in Microsoft Jigsaw, I am only awarded 1/2 of the Gold Bars after solving a puzzle. I only play Classic Jigsaw, so I don't know if this is a problem with the other Jigsaw...

  9. Microsoft Jigsaw crashes after almost loading

    in XBoX Games and Apps
    Microsoft Jigsaw crashes after almost loading: The app crashes (just shuts down without any error message) after about 30 seconds. I can get as far as selecting Classic Jigsaw, selecting my partly completed puzzle and either seeing the...

  10. Resetting a specific puzzle with a glitched cloud save for Microsoft Jigsaw, without losing...

    in XBoX Games and Apps
    Resetting a specific puzzle with a glitched cloud save for Microsoft Jigsaw, without losing...: I've asked this a couple of times and each time it's like a bot is answering. If you're going to offer advice, please read this properly and actually answer what I'm asking about - rather than...