Microsoft Jigsaw Daily Lock Breaker puzzle for February 18 2023 is unsolvable

Hi Paul, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

There seem to be multiple reports in regard to the same issue, however, there are no official announcements yet from the game support.

To help you, I would recommend reaching out to game support: https://support.xbox.com/en-US/help/games-apps/...

Thanks, that fixed it, and it didn't even lose my data.

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to uninstall then reinstall the game and check if there's any changes? Thanks!

I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?

I've been playing Microsoft Mahjong daily challenge for a couple a years now.

It's fun playing this game.

Sometimes is easy, sometimes it's difficult, but it was always solvable until yesterday.

Yesterday's lightning tiles challenge (August 16, 2021) is unsolvable.

It's obvious that I'm not the only one who came to this unfortunate conclusion.

Because there are of lot of other people who came to the same conclusion.

Daily challenges should be solvable. It doesn't matter if it's difficult, but they should be solvable. That's the definition of a puzzle, it's solvable.

Please Microsoft, do us players a favor and make this unsolvable lightning tile challenge solvable.

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Edit August 18, 2021

Microsoft changed the positions of the lightning tiles, now this lightning tile challenge is solvable.

Thank you, Microsoft.

Amazed Microsoft responded so quickly!

Thanks to the team responsible!

17,465 challenges completed now.