Microsoft Jigsaw Daily Challenges Not Paying Gold; Game Hangs

On 15 Feb 2018, Microsoft Jigsaw (Windows 10 PC app) stopped paying gold for the daily challenges. It will not pay gold for any date since then. The game worked for the first two weeks of the month and I completed all the daily challenges for those 14 days.
The calendar reflects those results and the total score is correct. The game is paying gold for Classic Jigsaw.

When I click "Collect Reward" after playing a challenge, I hear the payment music but I do not see the gold bars floating up to the score and the score does not change. The game hangs at this point with the "Challenge Complete" dialog showing. The only way
out is to close the game.

I own the Premium Edition.

The game is, in effect, preventing me from collecting gold for the Daily Challenges. This is unacceptable. I am expecting Jigsaw to be repaired before the end of the month so I can complete the February challenges.

:)

 

Jigsaw download and Daily Challenge problems

Daily challenges and new purchased collections would not download. This worked for me. . Uninstall Microsoft Jigsaw. . Restart Computer. . Reinstall Microsoft jigsaw from the App Store. Everything now works OK. All collections purchased
using gold bars were still available and downloaded fine. The daily challenges took a while but they now work ok also.

 

Jovanka Susak

My daily challenge Microsoft jigsaw puzzles are not loading.

 

I have the same problem. Not sure anyone from Microsoft reads these forums